Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Comprehensive protection for your Lenovo devices, ensuring peace of mind and reliable support.
The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage including parts and labour for eligible ThinkCentre and related Lenovo models. Designed to protect your investment with hassle-free, on-site repairs and premier technical support, it helps prevent costly downtime and extends your warranty beyond the standard term.
✅ What's Covered
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Mechanical/Electrical Failure: Hardware defects and malfunctions covered beyond the manufacturer's warranty period
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Accidental Damage: Protection against drops, spills, and cracks to safeguard against real-life accidents
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Battery Degradation: Coverage includes sealed battery replacement to maintain device resilience
📋 Coverage Details
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Duration: 4 years of coverage, starting after the original 3-year on-site warranty
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Number of Claims: Unlimited claims throughout the coverage period
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Claim Limit: Subject to Lenovo’s standard service terms
🔧 Service & Repairs
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Service Type: Repair or replacement of covered parts including labour
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Repair Method: Next business day on-site service
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Replacement Type: Lenovo-certified parts and components
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Turnaround Time: Next business day support when on-site service is required
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Parts Quality: OEM parts ensuring original manufacturer standards
📞 Claims Process
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How to File: Via Lenovo support phone, chat, or email channels
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Support Hours: 24/7 access to advanced technical support
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Documentation Required: Proof of purchase and device details
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Claim Approval: Typically immediate with direct technician engagement
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No Hassle Promise: Unscripted, expert support tailored to your issue
📱 Eligible Products
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Product Categories: ThinkCentre and select Lenovo desktops and all-in-ones listed in the product title
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Product Condition: New devices originally covered by Lenovo’s 3-year on-site warranty
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Purchase Requirements: Upgrade applicable only for systems with existing 3-year on-site warranty
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Excluded Products: Non-eligible Lenovo models and devices without original onsite warranty
❌ What's Not Covered
- Pre-existing damage or defects before upgrade purchase
- Intentional damage, misuse, or unauthorized repairs
- Software issues, viruses, and data loss
- Accessories not included in original device purchase
- Loss or theft (unless otherwise specified)
🎁 Additional Benefits
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Tech Support: 24/7 dedicated access to Lenovo advanced technicians
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Transferable: Service can transfer with device ownership
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Cancel Anytime: Pro-rated refunds available upon cancellation
📦 How to Purchase
- Purchase alongside a new eligible device or upgrade existing warranty via Warranty Lookup
- Provide product and warranty details upon purchase
- Receive confirmation and full coverage documentation
- Register product online if required for faster claim processing
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.