Lenovo Premier Support Plus Upgrade - Extended service agreement - 4 years - Accidental Damage Protection

Peace of mind through comprehensive device protection.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended Accidental Damage Protection for eligible ThinkCentre and related Lenovo desktops and AIO systems. It safeguards your investment with hassle-free repairs and priority onsite support, minimizing downtime and unexpected costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
• Accidental Damage: Coverage for drops, spills, and cracks
• Battery Degradation: Sealed battery warranty up to 4 years with certified replacement

📋 Coverage Details

• Duration: 4 years of coverage, starts after the existing 3-year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and device condition

🔧 Service & Repairs

• Service Type: Repair or replacement of covered defects and accidental damage
• Repair Method: On-site service at next business day
• Replacement Type: Use of Lenovo-certified OEM parts or refurbished components
• Turnaround Time: Typically next business day for onsite repair
• Parts Quality: Genuine Lenovo parts ensuring device integrity

📞 Claims Process

• How to File: Via phone, chat, or email with advanced technician support
• Support Hours: 24/7 year-round availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Rapid assessments with unscripted expert solutions
• No Hassle Promise: Streamlined claim handling for fast resolution

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900 series, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices with initial 3-year on-site warranty
• Purchase Requirements: Upgrade adds to existing warranty coverage
• Excluded Products: Non-supported Lenovo models and commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects before warranty upgrade
• Intentional damage or abuse
• Commercial or business use outside warranty terms
• Software issues, viruses, or data loss
• Accessories not covered by original purchase
• Loss or theft (not included in accidental damage protection)

🎁 Additional Benefits

• Tech Support: 24/7 advanced technician assistance with unscripted solutions
• Transferable: Coverage may transfer upon device ownership change
• Cancel Anytime: Pro-rated refund policy available

📦 How to Purchase

• Purchase as an upgrade during or after device purchase
• Provide device and warranty details upon ordering
• Receive confirmation and access to full warranty documents
• Register your product and warranty with Lenovo if required

📄 Terms & Conditions

Full terms and conditions are available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.