Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Comprehensive protection for your Lenovo devices providing peace of mind and hassle-free repairs.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage including parts and labour, designed specifically for ThinkCentre and other eligible Lenovo desktops and All-In-One systems. This plan ensures your investment is protected with financial security and convenient support options beyond the standard warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage caused by electrical surges is included.
• Accidental Damage: Protection against drops, spills, and other accidents.
• Screen Damage: Covers cracked or damaged displays.
• Battery Degradation: Extended battery warranty and replacement coverage.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year on-site warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to service terms; no specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair and replacement options for covered damages.
• Repair Method: On-site support the next business day when issues cannot be resolved remotely.
• Replacement Type: New or certified refurbished parts and components.
• Turnaround Time: Next business day on-site service.
• Parts Quality: Lenovo-certified parts and technicians.

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7, 365 days a year.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Typically immediate with expert assisted troubleshooting.
• No Hassle Promise: Easy claim process with unscripted solutions.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and All-In-One computers.
• Product Condition: New devices with an existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applies only to systems with an initial 3-year on-site warranty.
• Excluded Products: Other Lenovo product lines not listed, commercial misuse, or pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage that does not impact function.
• Intentional damage or misuse.
• Commercial or business use beyond warranty terms.
• Software issues, viruses, or data loss.
• Accessories not included in the original purchase.
• Loss or theft (not covered under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• No Lemon Guarantee: Not specified.
• Transferable: May be transferable depending on terms.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase simultaneously with your device or as an upgrade within manufacturer guidelines.
• Provide product details and original receipt.
• Receive confirmation and warranty documentation.
• Register your coverage online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.