Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices
The Lenovo Premier Support Plus Upgrade offers a 4-year accidental damage protection plan designed for ThinkCentre and ThinkStation systems originally covered by a 3-year on-site warranty. It delivers fast, hassle-free repairs and safeguards your investment from unexpected issues, including drops, spills, and hardware failures.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty.
- Accidental Damage: Protection against drops, spills, and cracks to your device.
- Battery Degradation: Coverage includes sealed battery replacements for up to 4 years.
📋 Coverage Details
- Duration: 4 years from purchase date of upgrade.
- Number of Claims: Unlimited claims during coverage period.
- Claim Limit: No specified maximum payout per claim.
🔧 Service & Repairs
- Service Type: Repair or replacement of covered parts and labor.
- Repair Method: Next business day on-site support if issues cannot be resolved remotely.
- Replacement Type: Lenovo-certified refurbishments or new components.
- Turnaround Time: Typically next business day for on-site visits.
- Parts Quality: Use of Lenovo-certified OEM parts and components.
📞 Claims Process
- How to File: Contact Lenovo support via phone, chat, or email.
- Support Hours: 24/7 availability for hardware and software support.
- Documentation Required: Proof of purchase and device information.
- Claim Approval: Typically quick approval from advanced technicians.
- No Hassle Promise: Unscripted solutions and direct access to senior technicians.
📱 Eligible Products
- Product Categories: Lenovo ThinkCentre M90 series, M900, M910, M920z AIO, M93, X1 desktop computers.
- Product Condition: Applies to devices with existing 3 years on-site warranty.
- Purchase Requirements: Upgrade valid when added to qualifying systems with original warranty.
- Excluded Products: Commercial misuse, pre-existing damage prior to upgrade.
❌ What's Not Covered
- Pre-existing damage or defects not caused during coverage period
- Intentional damage or misuse
- Cosmetic damage not affecting device operation
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (not covered)
🎁 Additional Benefits
- Tech Support: 24/7 access to advanced Lenovo technicians
- Transferable: Warranty can be transferred to new owner
- Battery Coverage: Extended warranty on sealed batteries up to 4 years
📦 How to Purchase
- Available as an upgrade to existing 3-year on-site warranty
- Provide product and warranty details at purchase
- Receive confirmation and warranty documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the Lenovo Premier Support Plus protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your Lenovo investment and enjoy worry-free ownership with Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
