Lenovo Premier Support Plus Upgrade
Dependable protection for your Lenovo devices
The Lenovo Premier Support Plus Upgrade offers comprehensive accidental damage protection and extended service for eligible Lenovo ThinkCentre and ThinkStation systems. This plan ensures faster issue resolution and minimizes downtime with on-site support and expert repairs, helping protect your investment and avoid costly repairs.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty
- Accidental Damage: Drops, spills, and cracks protection included
- Battery Degradation: Sealed battery replacement coverage up to 4 years
- Normal Wear and Tear: Coverage includes typical component wear such as hinges and ports
📋 Coverage Details
- Duration: 4 years of coverage starting after original warranty expiration
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to Lenovo service terms; no explicit maximum stated
🔧 Service & Repairs
- Service Type: Repair or replacement options provided
- Repair Method: Next business day on-site service
- Replacement Type: Certified Lenovo parts and refurbishments as needed
- Turnaround Time: Typically next business day for on-site support
- Parts Quality: Lenovo-certified components used
📞 Claims Process
- How to File: Phone, chat, or email support with direct technician access
- Support Hours: 24/7 availability for hardware and software issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Rapid triage and issue resolution by advanced technicians
- No Hassle Promise: Unscripted solutions and easy claim handling
📱 Eligible Products
- Product Categories: Laptops & Computers including ThinkCentre M90 through M920z AIO models
- Product Condition: New and warranty-eligible devices covered
- Purchase Requirements: Upgrade applies to systems with original 3-year on-site warranty
- Excluded Products: Commercial misuse or pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included with original device purchase
- Normal cosmetic damage not affecting functionality
🎁 Additional Benefits
- Tech Support: Always-on 24/7 support across hardware and software
- Transferable: Coverage may transfer with device ownership
📦 How to Purchase
- Purchase at time of device purchase or upgrade via Lenovo Warranty Lookup
- Provide device and warranty details for activation
- Receive coverage confirmation and documentation
- Register product online if required to activate benefits
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your valuable Lenovo device investment with extended coverage and enjoy worry-free ownership.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
