Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years
Comprehensive protection for your Lenovo device and peace of mind.
The Lenovo Premier Support Plus Upgrade extends your original 3-year on-site warranty to a total of 4 years, providing coverage for a wide range of hardware and software issues. This plan offers financial protection and hassle-free repairs for select Lenovo ThinkCentre and ThinkStation models to ensure your technology investment stays secure.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period.
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Accidental Damage: Protection against drops, spills, and cracks.
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Battery Degradation: Extended battery warranty including sealed battery replacements.
📋 Coverage Details
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Duration: 4 years of coverage starting after original 3-year warranty.
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Number of Claims: Unlimited claims during coverage period.
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Claim Limit: No specified maximum payout per claim.
🔧 Service & Repairs
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Service Type: Repair or replacement of defective parts including labor.
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Repair Method: Next business day on-site support by Lenovo-certified technicians.
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Replacement Type: Repair or replacement with new or equivalent components.
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Turnaround Time: Typically next business day on-site service.
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Parts Quality: Genuine Lenovo parts used in all repairs.
📞 Claims Process
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How to File: Contact Lenovo support via phone, chat, or email.
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Support Hours: 24/7 technical support available.
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Documentation Required: Proof of purchase and product information.
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Claim Approval: Rapid assessment and approval by advanced technicians.
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No Hassle Promise: Direct access to Lenovo experts with unscripted solutions.
📱 Eligible Products
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Product Categories: Select Lenovo ThinkCentre M90 series, M900, M910, M920z AIO, M93, X1 desktop models.
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Product Condition: New devices with original 3-year warranty.
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Purchase Requirements: Upgrade applies for systems originally covered by a 3-year on-site warranty.
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Excluded Products: Devices without original warranty or commercial bulk purchases.
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage.
- Intentional damage or misuse.
- Software issues, viruses, or data loss.
- Accessories not originally purchased with the device.
- Loss or theft (not included in this plan).
🎁 Additional Benefits
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Tech Support: 24/7 direct access to advanced Lenovo technicians.
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Transferable: Upgrade transferable if device ownership changes.
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Accidental Damage Protection: Covers spills and drops to reduce repair costs.
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Keep Your Drive: Retain ownership of your hard drive in case of replacement.
📦 How to Purchase
- Buy with new device purchase or upgrade existing coverage.
- Provide product details and proof of original warranty.
- Receive confirmation and warranty documents.
- Register warranty through Lenovo’s warranty lookup portal if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.