Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection for peace of mind and business continuity

The Lenovo Premier Support Plus Upgrade provides a 4-year accidental damage protection service for select Lenovo desktop systems and all-in-one PCs. This upgrade extends your existing 3-year on-site warranty with faster issue resolution, onsite service, and coverage against spills, drops, and other accidents to protect your investment and minimize downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Included to protect against electrical surges
• Accidental Damage: Coverage for drops, spills, and cracks
• Screen Damage: Included as part of accidental damage coverage for all-in-one displays
• Battery Degradation: Extended battery warranty up to 4 years with certified technician replacements
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years total coverage, starting after existing 3-year onsite warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Per terms of service agreement; coverage subject to approval

🔧 Service & Repairs

• Service Type: On-site repair or replacement by Lenovo-certified technicians
• Repair Method: Next business day on-site service
• Replacement Type: New or comparable refurbishment components
• Turnaround Time: Next business day service commitment
• Parts Quality: Lenovo OEM parts and certified components

📞 Claims Process

• How to File: Phone, chat, or email to Lenovo Premier Support team
• Support Hours: 24/7/365 availability
• Documentation Required: Purchase receipt, device information
• Claim Approval: Fast unscripted solutions, typical approval within business day
• No Hassle Promise: Easy claims process with direct access to advanced technicians

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, M900, M90a Gen 2 & 3, M910, M920z AIO, M93, X1 desktops and all-in-one PCs
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade valid for systems with existing 3-year onsite warranty
• Excluded Products: Devices without existing 3-year warranty, commercial use exclusions may apply

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use exclusions
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss or theft (not included in this plan)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Depending on Lenovo policy, possibly transferable
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Upgrade at time of purchase or via Warranty Lookup for eligible devices
• Provide product serial number and purchase details
• Receive confirmation and warranty documents
• Register product online if required for coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage subject to Lenovo's protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.