Lenovo Premier Support Plus Upgrade – 4-Year Extended Warranty

Comprehensive protection for your Lenovo devices, ensuring peace of mind and reliable service.

The Lenovo Premier Support Plus Upgrade offers extensive coverage for select Lenovo desktops and all-in-one computers, including accidental damage protection and extended hardware support. Designed to protect your investment, this 4-year on-site warranty upgrade delivers fast repairs and expert help to keep your business productive.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for defects and hardware failures after the manufacturer warranty period.
• Accidental Damage: Protection against drops, spills, and other accidents.
• Battery Degradation: Coverage for sealed battery replacement within 4 years.
• Normal Wear and Tear: Covers routine mechanical stress on parts like buttons and hinges.

📋 Coverage Details

• Duration: 4 years of extended coverage starting after the original 3-year on-site warranty.
• Number of Claims: Unlimited claims within the coverage term.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and replacement available for covered components.
• Repair Method: Next business day on-site service by Lenovo-certified technicians.
• Replacement Type: Uses Lenovo OEM parts and certified refurbished components.
• Turnaround Time: Fast response with next business day on-site repairs.
• Parts Quality: Genuine Lenovo parts to ensure device reliability.

📞 Claims Process

• How to File: Claims initiated via phone, email, or chat directly with Lenovo support.
• Support Hours: 24/7 availability for hardware and software related issues.
• Documentation Required: Proof of purchase and device details may be needed.
• Claim Approval: Typically processed promptly to minimize downtime.
• No Hassle Promise: Unscripted solutions with direct access to advanced technicians.

📱 Eligible Products

• Product Categories: ThinkCentre desktops and all-in-ones including models M90, M900, M90a Gen 2/3, M910, M920z AIO, and M93.
• Product Condition: New devices with existing 3-year on-site warranty eligible.
• Purchase Requirements: Upgrade applies after an initial 3-year base warranty.
• Excluded Products: Products outside specified Lenovo models and non-covered usage scenarios.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage that does not affect device functionality.
• Intentional damage, misuse, or unauthorized repair attempts.
• Commercial-use scenarios not specified by Lenovo.
• Software issues, viruses, and data loss.
• Accessories not included in original purchase.
• Loss or theft (unless otherwise covered).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo advanced technicians.
• No Lemon Guarantee: Replacement after multiple repair attempts.
• Transferable: Warranty can be transferred to a new owner.
• Cancel Anytime: Pro-rated refund available upon cancellation.

📦 How to Purchase

• Purchase at device purchase or via warranty upgrade options.
• Provide product details and proof of original warranty.
• Receive coverage confirmation and documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free device ownership.