Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers extended 4-year coverage with accidental damage protection for select Lenovo ThinkCentre and ThinkStation models. It safeguards your investment from mechanical failures and real-life accidents while providing hassle-free repairs and priority support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Covered sealed battery replacement up to 4 years
• Normal Wear and Tear: Covers typical use wear for parts such as buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year onsite warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo’s warranty terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement options for covered issues
• Repair Method: Next business day onsite support available
• Replacement Type: Lenovo-certified parts and refurbished or comparable models when replacement is needed
• Turnaround Time: Fast resolution with direct access to advanced technicians
• Parts Quality: OEM and Lenovo-certified components

📞 Claims Process

• How to File: Phone, chat, or email support with direct access to advanced technicians
• Support Hours: 24/7 availability
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid assessment and approval for covered claims
• No Hassle Promise: Easy claim process with unscripted solutions for issues

📱 Eligible Products

• Product Categories: Laptops & Computers including ThinkCentre M90, M900, M90a Gen 2/Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
• Product Condition: New devices covered under existing 3-year onsite warranty
• Purchase Requirements: Upgrade valid for systems with base 3-year onsite warranty
• Excluded Products: Non-Lenovo products and devices without base warranty

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues and data loss
• Cosmetic damage that does not affect function
• Accessories not listed on original purchase
• Loss unless covered by accidental damage protection

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Sealed Battery Coverage: Battery replacement for up to 4 years
• Accidental Damage Protection: Protection against spills and accidents

📦 How to Purchase

• Purchase with your new Lenovo device or upgrade via Warranty Lookup
• Provide product details and existing warranty information
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo’s Premier Support Plus Upgrade.