Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended warranty coverage for eligible Lenovo ThinkCentre and ThinkPad devices, providing financial protection and hassle-free repairs beyond the manufacturer warranty. It ensures prompt resolution for hardware and software issues, supporting your business continuity and minimizing downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original warranty period.
• Accidental Damage: Protection against drops, spills, and cracks with reduced repair costs.
• Battery Degradation: Includes sealed battery replacement to maintain optimal device performance.
• Normal Wear and Tear: Coverage for typical usage-related damage to buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year onsite warranty.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: No stated maximum payout per claim; subject to plan terms.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered hardware and peripherals.
• Repair Method: Next business day on-site support to minimize downtime.
• Replacement Type: Use of OEM parts and certified components for repairs.
• Turnaround Time: Next business day onsite support to quickly resolve issues.
• Parts Quality: Lenovo-certified technicians using genuine parts.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 availability all year round.
• Documentation Required: Proof of purchase, device information, and claim details.
• Claim Approval: Fast and unscripted solutions with typical rapid approvals.
• No Hassle Promise: Easy claim process backed by expert support.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, ThinkCentre M900, M90a Gen 2 & Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, and X1.
• Product Condition: New devices with original 3-year onsite warranty.
• Purchase Requirements: Upgrade applies to systems with existing 3 years onsite warranty.
• Excluded Products: Devices outside the specified list or absent original warranty.

❌ What's Not Covered

• Pre-existing damage or defects before coverage start.
• Cosmetic damage that does not affect device function.
• Intentional damage or device misuse.
• Commercial, rental, or business use exclusions if specified.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase coverage.
• Loss or theft (unless otherwise noted – not included here).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo-certified advanced technicians.
• No Lemon Guarantee: Not specified.
• Transferable: Service upgrade transferable with device ownership.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase when buying a new Lenovo device or upgrade existing warranty via Warranty Lookup.
• Provide product details and proof of original warranty.
• Receive confirmation and coverage documentation from Lenovo.
• Register the product and warranty online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.