Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices giving you valued peace of mind.
The Lenovo Premier Support Plus Upgrade offers an extended 4-year warranty that includes on-site repairs for eligible ThinkCentre models. It delivers extensive coverage beyond the manufacturer’s warranty to protect against hardware failures, accidental damage, and battery degradation—ensuring hassle-free repairs and minimizing downtime.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered following the manufacturer warranty period
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Accidental Damage: Protection against drops, spills, and cracks
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Battery Degradation: Coverage for sealed battery replacements for up to 4 years
📋 Coverage Details
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Duration: 4 years of coverage starting after the original 3-year on-site warranty
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Number of Claims: Unlimited claims during coverage term
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Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
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Service Type: Repair or replacement
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Repair Method: Next business day on-site support
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Replacement Type: Lenovo-certified refurbished or new components
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Turnaround Time: On-site service typically next business day
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Parts Quality: OEM parts and certified components
📞 Claims Process
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How to File: Phone, chat, or email support
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Support Hours: 24/7 support available
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Documentation Required: Proof of purchase and device details
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Claim Approval: Typically rapid approval by advanced technicians
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No Hassle Promise: Easy and direct access to unscripted solutions
📱 Eligible Products
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Product Categories: ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
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Product Condition: New devices with existing 3-year on-site warranty
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Purchase Requirements: Upgrade available during or after initial warranty purchase
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Excluded Products: Devices outside the specified models or warranty eligibility
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Cosmetic damage that doesn’t affect function
- Accessories not included in original purchase
- Loss unless covered under accidental damage provisions
🎁 Additional Benefits
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Tech Support: 24/7 access to advanced technical support
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Transferable: Coverage can be transferred to new owners upon sale
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Cancel Anytime: Pro-rated refund policy available
📦 How to Purchase
- Purchase with new device or upgrade existing warranty via Lenovo Warranty Lookup
- Provide product details and proof of original warranty
- Receive confirmation with coverage documents
- Register your product online if required for activation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus for worry-free ownership and reliable service.