Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Comprehensive protection for your Lenovo devices
The Lenovo Premier Support Plus Upgrade provides 4 years of extended coverage for eligible ThinkCentre and Think devices. It ensures financial protection and hassle-free repairs with on-site service, extending your system’s factory warranty.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects beyond manufacturer warranty covered.
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Power Surge Protection: Included to guard against electrical surges.
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Accidental Damage: Coverage for drops, spills, and cracks.
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Screen Damage: Included as part of accidental damage.
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Battery Degradation: Sealed battery warranty for up to 4 years with certified technician replacements.
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Theft Protection: Not included.
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Normal Wear and Tear: Not covered.
📋 Coverage Details
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Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
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Number of Claims: Unlimited claims during coverage period.
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Claim Limit: No explicit maximum payout specified.
🔧 Service & Repairs
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Service Type: Repair or replacement with parts and labour included.
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Repair Method: Next business day on-site support.
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Replacement Type: OEM parts and certified replacements.
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Turnaround Time: Next business day service when on-site support is required.
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Parts Quality: Lenovo-certified parts and technicians.
📞 Claims Process
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How to File: Phone, chat, or email with direct access to advanced technicians.
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Support Hours: 24/7/365 always-on support.
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Documentation Required: Device details; specific requirements may apply.
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Claim Approval: Fast, unscripted solutions with remote troubleshooting.
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No Hassle Promise: Easy claim process with onsite service if unresolved remotely.
📱 Eligible Products
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Product Categories: Laptops & Computers including ThinkCentre and related models listed.
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Product Condition: New devices with existing 3-year on-site warranty.
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Purchase Requirements: Upgrade to existing service or add at new purchase.
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Excluded Products: Not specified; commercial use or pre-existing damage may be excluded.
❌ What's Not Covered
- Pre-existing damage or defects not covered.
- Cosmetic damage that does not affect function.
- Intentional damage or misuse.
- Commercial or business use restrictions may apply.
- Software issues, viruses, or data loss not covered.
- Accessories not listed on original purchase excluded.
- Loss not covered unless theft included (not applicable).
🎁 Additional Benefits
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Tech Support: 24/7 advanced technical support included.
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No Lemon Guarantee: Not specified.
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Transferable: Not specified.
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Multi-Device Discount: Not specified.
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Cancel Anytime: Not specified.
📦 How to Purchase
- Purchase with your new Lenovo device or upgrade existing warranty via Warranty Lookup.
- Provide product details and receipt if upgrading.
- Receive confirmation and coverage documents upon purchase.
- Register your product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.