Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices, delivering peace of mind and hassle-free repairs.

The Lenovo Premier Support Plus Upgrade provides extended accidental damage protection for eligible Lenovo ThinkCentre and ThinkStation systems with an existing 3-year on-site warranty. It covers hardware, software, and peripheral issues, helping protect your investment and minimize downtime with on-site support and expert technical assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer's warranty expires.
• Accidental Damage: Protection against drops, spills, and cracks.
• Battery Degradation: Coverage for sealed battery replacements during the term.
• Normal Wear and Tear: Includes common wear components like buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to plan terms, includes parts and labour.

🔧 Service & Repairs

• Service Type: Repair or replacement by Lenovo-certified technicians.
• Repair Method: Next business day onsite support.
• Replacement Type: New or refurbished comparable parts and devices.
• Turnaround Time: Typically next business day for onsite repairs.
• Parts Quality: Lenovo genuine parts and certified components.

📞 Claims Process

• How to File: Contact Lenovo via phone, chat, or email for unscripted support.
• Support Hours: 24/7 availability.
• Documentation Required: Proof of purchase, device details.
• Claim Approval: Rapid assessment and approval by advanced technicians.
• No Hassle Promise: Easy claims with expert guidance throughout.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M900, M90a Gen 2, Gen 3, M910, M920z AIO, M93, X1 desktops.
• Product Condition: New devices with active 3-year on-site warranty.
• Purchase Requirements: Upgrade applies after initial warranty period.
• Excluded Products: Devices without on-site warranty or outside listed models.

❌ What's Not Covered

• Pre-existing damage or defects prior to plan purchase.
• Intentional damage or misuse.
• Commercial use beyond intended product scope.
• Software issues, viruses, or data loss.
• Accessories not originally included with purchase.
• Loss unless covered under theft (not included).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Transferable: Coverage may be transferable to new owner under terms.

📦 How to Purchase

• Purchase as an upgrade to an existing Lenovo device with 3-year warranty.
• Provide device and warranty details for validation.
• Receive confirmation and full coverage documentation.
• Register product online to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.