Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your device investment.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended on-site warranty coverage for select ThinkCentre systems. This plan delivers financial protection and hassle-free repairs for hardware, software, and peripheral issues, ensuring your business stays productive with minimal downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects beyond the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, cracks, and other accidents
• Battery Degradation: Sealed battery coverage and replacement by certified technicians
• Normal Wear and Tear: Coverage for common functional wear like buttons and ports

📋 Coverage Details

• Duration: 4 years of coverage from purchase or warranty upgrade date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo’s service terms and repair feasibility

🔧 Service & Repairs

• Service Type: Repair or replacement of covered parts and components
• Repair Method: Next business day on-site support
• Replacement Type: OEM or Lenovo-certified refurbished parts
• Turnaround Time: Fast repairs to minimize device downtime
• Parts Quality: Original Lenovo parts and certified components

📞 Claims Process

• How to File: Via phone, chat, or email with direct technician access
• Support Hours: 24/7/365 always-on support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid evaluation and unscripted solutions
• No Hassle Promise: Easy claim process with professional assistance

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices covered or warranty upgrades for existing devices
• Purchase Requirements: Purchase or upgrade within Lenovo warranty guidelines
• Excluded Products: Devices outside listed models, commercial misuse, or pre-existing damage

❌ What's Not Covered

• Pre-existing damage or manufacturing defects covered under original warranty
• Intentional damage, misuse, or cosmetic blemishes that do not affect function
• Commercial or unauthorized business use beyond device designation
• Software problems, viruses, data loss, or unauthorized accessories
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Direct access to advanced Lenovo technicians 24/7
• No Lemon Guarantee: Replacement after multiple failed repairs as per Lenovo policy
• Transferable: Warranty can be transferred with device ownership changes

📦 How to Purchase

• Purchase with new Lenovo device or upgrade existing coverage within warranty period
• Provide proof of purchase and device specifics at time of registration
• Receive confirmation and official coverage documentation
• Register device via Lenovo’s warranty portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to Lenovo’s protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo's comprehensive warranty coverage.