Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices and peace of mind
The Lenovo Premier Support Plus Upgrade provides an extended 4-year accidental damage protection plan for ThinkCentre and other eligible Lenovo desktops and AIOs. This upgrade delivers financial protection and hassle-free repairs against drops, spills, and hardware issues beyond the original 3-year on-site warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Included as part of the advanced coverage
- Accidental Damage: Includes drops, spills, and cracks protection
- Screen Damage: Included for eligible All-in-One models
- Battery Degradation: Extended battery warranty with certified replacements
📋 Coverage Details
- Duration: 4 years of coverage, extending beyond the base 3-year warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms, prioritization on parts and labor
🔧 Service & Repairs
- Service Type: Repair or replacement of defective parts
- Repair Method: On-site next business day support
- Replacement Type: Lenovo-certified refurbished or new parts
- Turnaround Time: Next business day on-site response
- Parts Quality: Genuine OEM and Lenovo-certified components
📞 Claims Process
- How to File: Phone, chat, or email with direct access to advanced technicians
- Support Hours: 24/7/365 coverage
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically quick, with unscripted solutions provided
- No Hassle Promise: Easy claims process with next-day on-site service where required
📱 Eligible Products
- Product Categories: ThinkCentre desktops, M90, M900, M90a, M910, M920z All-in-One PCs
- Product Condition: New devices with an existing 3-year on-site warranty
- Purchase Requirements: Upgrade applicable during or after initial purchase
- Excluded Products: Devices without active base warranty or commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects before coverage start
- Intentional or negligent damage
- Commercial or improper business use outside coverage scope
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (unless specifically covered)
🎁 Additional Benefits
- Tech Support: 24/7 access to advanced Lenovo technicians
- Transferable: Coverage may be transferable to new owners
- Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase alongside a new Lenovo system or upgrade existing warranty
- Provide device details and proof of base warranty
- Receive confirmation and coverage documentation
- Register product online via Lenovo Warranty Lookup
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
