Lenovo Premier Support Plus Upgrade

Comprehensive coverage for your Lenovo devices and peace of mind.

The Lenovo Premier Support Plus Upgrade provides advanced protection for select Lenovo ThinkCentre and ThinkVision systems with 4 years of coverage. This plan covers hardware, software, and peripheral issues with fast, on-site repairs and expert support designed to minimize downtime and protect your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty period
• Power Surge Protection: Included to protect against electrical surges
• Accidental Damage: Coverage for drops, spills, and cracks
• Screen Damage: Included as part of accidental damage coverage
• Battery Degradation: Sealed battery warranty for up to 4 years ensuring battery replacement when needed
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting from the date of warranty activation
• Number of Claims: Unlimited claims within coverage term
• Claim Limit: No maximum payout stated

🔧 Service & Repairs

• Service Type: Repair and replacement of eligible components
• Repair Method: Next business day on-site support and depot service options
• Replacement Type: New or Lenovo-certified refurbished parts and devices
• Turnaround Time: Next business day on-site service to minimize downtime
• Parts Quality: Lenovo-certified parts ensuring quality and reliability

📞 Claims Process

• How to File: Through phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Purchase receipt, device details, and incident description
• Claim Approval: Rapid approval and unscripted problem resolution
• No Hassle Promise: Easy claim process with focus on customer satisfaction

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M900, M910, M920z AIO, M93, and X1 desktops
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applicable when purchased with new device or via Warranty Lookup function
• Excluded Products: Non-Lenovo devices, commercial use exclusions assumed

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage not affecting device functionality
• Intentional damage or misuse
• Commercial or business use outside specified warranty
• Software issues, viruses, data loss
• Accessories not originally purchased with the device
• Loss or theft not covered

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase upgrade with new Lenovo device or via Warranty Lookup
• Provide device details and proof of purchase
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.