Lenovo Premier Support Plus Upgrade

Comprehensive coverage that protects your technology investment and keeps your business running smoothly.

The Lenovo Premier Support Plus Upgrade delivers a 4-year extended warranty designed for ThinkCentre and related systems with 3 years on-site warranty. It provides advanced hardware, software, and peripheral support along with accidental damage protection to reduce repair costs and minimize downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Sealed battery replacement covered up to 4 years
• Normal Wear and Tear: Included as part of extended support

📋 Coverage Details

• Duration: 4 years beginning after initial onsite warranty
• Number of Claims: Unlimited within coverage term
• Claim Limit: As per service agreement, priority on parts and labor

🔧 Service & Repairs

• Service Type: Repair and replacement options including parts and labor
• Repair Method: Next business day on-site support
• Replacement Type: OEM certified parts and refurbished components as needed
• Turnaround Time: Next business day onsite response
• Parts Quality: Lenovo-certified components

📞 Claims Process

• How to File: Phone, chat, and email support with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device information
• Claim Approval: Prompt evaluation and unscripted solutions
• No Hassle Promise: Simple claims process with expert support

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 and 3, M910, M920z AIO, M93, X1 desktop systems
• Product Condition: New devices with existing 3-year onsite warranty eligible
• Purchase Requirements: Upgrade applicable to devices with original 3-year warranty
• Excluded Products: Devices without original onsite warranty, commercial use exclusions may apply

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not covered under original purchase
• Loss not covered unless theft protection included

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo advanced technicians
• Transferable: Warranty can be transferred to new device owner
• Cancel Anytime: Pro-rated refund available

📦 How to Purchase

• Purchase alongside new device or upgrade existing warranty within eligibility period
• Provide product details and original purchase documentation
• Receive confirmation and coverage documents electronically
• Register warranty online if required to activate benefits

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.