Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers extensive coverage including hardware, software, and accidental damage for eligible ThinkCentre and other Lenovo systems with existing 3-year onsite warranty. This service ensures hassle-free repairs, minimizing downtime and protecting your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty.
• Accidental Damage: Covers drops, spills, and cracks to keep your device protected from real-life accidents.
• Battery Degradation: Sealed battery coverage with Lenovo-certified technician replacements.
• Normal Wear and Tear: Includes coverage on parts like buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage extending the existing 3-year onsite warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Coverage subject to terms and conditions of the service agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement services for covered issues.
• Repair Method: Next business day onsite repair service.
• Replacement Type: Repairs with Lenovo-certified parts and components.
• Turnaround Time: Next business day onsite service ensures minimal downtime.
• Parts Quality: Use of original Lenovo parts and certified components.

📞 Claims Process

• How to File: Direct access to Lenovo advanced technicians via phone, chat, or email.
• Support Hours: 24/7, 365 days a year availability.
• Documentation Required: Purchase receipt and device information.
• Claim Approval: Fast resolution with unscripted support and next business day onsite assistance if needed.
• No Hassle Promise: Easy claim process designed to minimize downtime and frustration.

📱 Eligible Products

• Product Categories: Laptops and computers including ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 models.
• Product Condition: New and covered under original 3-year onsite warranty.
• Purchase Requirements: Upgrade applicable for systems with 3 years onsite warranty.
• Excluded Products: Devices outside Lenovo ThinkCentre series and units without base warranty.

❌ What's Not Covered

• Pre-existing damage or defects not reported before coverage.
• Cosmetic damage not affecting product function.
• Intentional damage or misuse.
• Commercial or non-residential use outside conditions.
• Software issues, viruses, and data loss.
• Accessories not part of original device purchase.
• Loss or theft (not included under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo technical support.
• Transferable: Coverage can be transferred when selling the device.

📦 How to Purchase

• Purchase upgrade with your new device or via Lenovo Warranty Lookup.
• Provide device details and proof of original warranty purchase.
• Receive confirmation and policy documents.
• Register your extended service through Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.