Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage including parts and labour for eligible Lenovo ThinkCentre and related devices. Designed to protect your IT investment, it ensures hassle-free repairs and rapid issue resolution with expert technicians and next-day onsite support.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and component failures beyond the manufacturer warranty.
• Power Surge Protection: Included to protect against electrical surge damage.
• Accidental Damage: Protection against drops, spills, and other accidents.
• Battery Degradation: Includes sealed battery replacement coverage for up to 4 years.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year on-site warranty period.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: No specified monetary limit; subject to plan terms.

🔧 Service & Repairs

• Service Type: Repair or replacement of defective components.
• Repair Method: On-site service on the next business day.
• Replacement Type: OEM parts and Lenovo-certified repairs.
• Turnaround Time: Next business day support and parts prioritization.
• Parts Quality: Genuine Lenovo components and certified technicians.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 always-on support.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Prompt issue resolution with unscripted solutions.
• No Hassle Promise: Easy claim process with expert guidance.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M910, M920z AIO, and related desktops.
• Product Condition: New Lenovo systems with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applies to systems covered by original 3-year on-site warranty.
• Excluded Products: Devices outside listed models or with pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage that does not affect device functionality.
• Intentional damage or misuse.
• Commercial misuse beyond normal warranty terms.
• Software issues, viruses, or data loss.
• Accessories not included in original product purchase.
• Loss or theft not covered under this plan.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Sealed Battery Coverage: Battery replacement up to 4 years to minimize downtime.
• Transferable: Coverage can be transferred if device ownership changes.

📦 How to Purchase

• Purchase or upgrade via Lenovo Warranty Lookup or at device purchase.
• Provide device details and existing warranty information.
• Receive confirmation and coverage documentation.
• Register product as required for full coverage activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.