Lenovo Premier Support Plus Upgrade

Comprehensive protection for peace of mind

The Lenovo Premier Support Plus Upgrade provides extended coverage combining hardware, software, and accidental damage protection for eligible ThinkCentre and Lenovo desktops. It safeguards your investment against unforeseen repairs, with hassle-free, fast onsite service ensuring minimal downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the original warranty period
• Power Surge Protection: Included for protection from electrical surges
• Accidental Damage: Covers drops, spills, and cracks
• Screen Damage: Included for affected display repairs or replacements
• Battery Degradation: Sealed battery warranty up to 4 years with certified replacements
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of on-site coverage starting after the initial 3-year warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement provided as needed
• Repair Method: Next business day on-site support
• Replacement Type: New or certified refurbished components
• Turnaround Time: Next business day service ensures quick restoration
• Parts Quality: OEM certified parts used for all repairs

📞 Claims Process

• How to File: Contact Lenovo support via phone, chat, or email
• Support Hours: 24/7 support available for hardware and software issues
• Documentation Required: Proof of purchase and device information required
• Claim Approval: Typically approved promptly to expedite service
• No Hassle Promise: Streamlined process with unscripted technician support

📱 Eligible Products

• Product Categories: Select ThinkCentre desktop models including M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, and X1
• Product Condition: New devices with 3-year on-site warranty included
• Purchase Requirements: Must upgrade existing 3-year warranty or add at device purchase
• Excluded Products: Products outside model list and without base warranty

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting functionality
• Intentional damage or misuse
• Commercial or business use outside warranty scope
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft not covered

🎁 Additional Benefits

• Tech Support: 24/7 advanced technician access for hardware, software, and peripheral issues
• No Lemon Guarantee: Not specified
• Transferable: Coverage can be transferred upon resale (assumed standard policy)
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with new device or upgrade existing warranty via Lenovo's Warranty Lookup
• Provide product serial number and purchase details
• Receive confirmation and coverage documentation
• Register product on Lenovo portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.