Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices ensuring peace of mind and financial security.
The Lenovo Premier Support Plus Upgrade provides extended accidental damage protection and comprehensive coverage for select ThinkCentre and related devices. Designed to safeguard your investment with hassle-free repairs, this 4-year on-site warranty upgrade covers hardware and software issues for enhanced business resilience.
✅ What's Covered
-
Mechanical/Electrical Failure: Component failures and defects covered beyond the original manufacturer warranty.
-
Accidental Damage: Coverage for drops, spills, and cracks to minimize repair costs.
-
Battery Degradation: Replacement coverage for sealed batteries to maintain productivity.
-
Normal Wear and Tear: Includes issues with buttons, hinges, and ports.
📋 Coverage Details
-
Duration: 4 years of coverage commencing after the original 3-year on-site warranty period.
-
Number of Claims: Unlimited claims during coverage period.
-
Claim Limit: No specified maximum payout per claim.
🔧 Service & Repairs
-
Service Type: Repair or replacement to protect device functionality.
-
Repair Method: Next business day on-site service for eligible devices.
-
Replacement Type: Refurbished or comparable models where repair is not feasible.
-
Turnaround Time: Fast resolution typically by next business day.
-
Parts Quality: Use of Lenovo-certified parts and technicians ensure OEM standards.
📞 Claims Process
-
How to File: Claims initiated via phone, chat, or email with direct access to advanced technicians.
-
Support Hours: 24/7 availability for hardware and software support.
-
Documentation Required: Purchase receipt and device information.
-
Claim Approval: Rapid approval processes with unscripted technical assistance.
-
No Hassle Promise: Easy claims managed remotely or with next day on-site service.
📱 Eligible Products
-
Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktop computers.
-
Product Condition: New devices with 3-year base on-site warranty.
-
Purchase Requirements: Upgrade applicable after original warranty purchase.
-
Excluded Products: Devices outside listed models, commercial misuse, or pre-existing damage.
❌ What's Not Covered
- Pre-existing damage or defects.
- Intentional damage or misuse.
- Commercial or business use outside standard warranty terms.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss of product unless covered under theft protection (not included).
🎁 Additional Benefits
-
Tech Support: 24/7 access to Lenovo-certified technicians.
-
Transferable: Upgrade transferable when device ownership changes.
-
Cancel Anytime: Pro-rated refunds available if plan is canceled early.
📦 How to Purchase
- Purchase this upgrade with your new Lenovo device or through warranty lookup for existing products.
- Provide product details and proof of original warranty purchase.
- Receive coverage confirmation and plan documents promptly.
- Register device online if required for plan activation.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.