Lenovo Premier Support Plus Upgrade - Extended service agreement - 4 years

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade provides enhanced coverage for eligible Lenovo desktop and all-in-one systems, including ThinkCentre and ThinkStation series. Offering financial protection and hassle-free repairs, this plan extends coverage beyond the manufacturer warranty and safeguards your investment with accident protection and expert support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Protection against drops, spills, and cracks
• Screen Damage: Coverage for cracked or damaged displays
• Battery Degradation: Sealed battery replacement covered up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting after initial 3-year on-site warranty
• Number of Claims: Unlimited claims within plan term
• Claim Limit: Subject to Lenovo’s repair or replacement policies

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: Next business day on-site support
• Replacement Type: New or certified refurbished parts
• Turnaround Time: Next business day on-site response
• Parts Quality: Lenovo-certified OEM parts

📞 Claims Process

• How to File: Phone, chat, or email support directly with Lenovo Premier Support
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically immediate or within 1 business day
• No Hassle Promise: Direct access to advanced technicians for quick resolution

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones
• Product Condition: New devices with initial 3-year on-site warranty
• Purchase Requirements: Must be added as an upgrade to eligible systems under initial warranty
• Excluded Products: Devices without initial on-site warranty, commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not impair function
• Intentional damage or misuse
• Commercial or business use beyond intended coverage
• Software issues, viruses, or data loss
• Accessories not originally purchased with device
• Loss or theft not covered under this plan

🎁 Additional Benefits

• Tech Support: 24/7 technical support for hardware, software, and peripherals
• No Lemon Guarantee: Not specified
• Transferable: Typically non-transferable—check Lenovo terms
• Multi-Device Discount: Not offered
• Cancel Anytime: Policies vary—contact support for details

📦 How to Purchase

• Purchase as an upgrade with eligible Lenovo system or via Warranty Lookup
• Provide product details and initial warranty information
• Receive confirmation and coverage documentation from Lenovo
• Register product online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.