Lenovo 3Y Keep Your Drive 1 license(s) 3 year(s)

Reliable protection and peace of mind for your Lenovo drive and data.

The Lenovo 3Y Keep Your Drive 1 license(s) 3 year(s) provides coverage for mechanical and electrical failures of your storage drive for 3 years, aligned with your system's limited warranty. This service ensures hassle-free repairs while allowing you to keep defective drives, protecting your valuable business data securely.

✅ What's Covered

• Mechanical/Electrical Failure: Covers defective drives replaced under Lenovo's limited warranty.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not applicable.
• Battery Degradation: Not applicable.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 3 years of coverage starting from the system purchase date, concurrent with limited warranty.
• Coverage Start: Begins at system purchase date concurrent with limited warranty.
• Number of Claims: Multiple drive failures covered during the term.
• Claim Limit: No specific payout limit disclosed.

🔧 Service & Repairs

• Service Type: Replacement of defective drives under warranty.
• Repair Method: Carry-in or depot service, depending on system.
• Replacement Type: Lenovo retains defective parts; customer retains drives.
• Turnaround Time: Standard Lenovo warranty replacement timelines.
• Parts Quality: Authorized Lenovo replacement parts.

📞 Claims Process

• How to File: Contact Lenovo support via online portal or phone.
• Support Hours: Business hours, regional availability.
• Documentation Required: Purchase receipt and device details.
• Claim Approval: Typical warranty review timelines apply.
• No Hassle Promise: Lenovo manages defective part replacements efficiently.

📱 Eligible Products

• Product Categories: Laptops and desktops with eligible drives.
• Product Condition: New systems with active limited warranty.
• Purchase Requirements: KYD add-on must be purchased with or during warranty extension.
• Excluded Products: Systems without eligible warranty, non-business devices.

❌ What's Not Covered

• Pre-existing damage or defects not under warranty.
• Cosmetic damage unrelated to drive failure.
• Intentional damage or misuse.
• Commercial use beyond warranty terms.
• Software issues, viruses, and data loss.
• Accessories and peripheral devices.
• Loss or theft of drives.

🎁 Additional Benefits

• Tech Support: Lenovo comprehensive customer support.
• No Lemon Guarantee: Not specified.
• Transferable: Coverage tied to original system and warranty.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase at system acquisition or during warranty extension.
• Provide product and warranty details at purchase.
• Receive confirmation and service documents from Lenovo.
• Register product online if required by Lenovo warranty terms.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Keep Your Drive service and enjoy secure, worry-free ownership of your IT assets.