Lenovo 3Y Keep Your Drive
Reliable data security and extended protection for your Lenovo drive.
The Lenovo 3Y Keep Your Drive service provides added security by allowing you to retain your defective drive, protecting sensitive business data. This service covers both hard drives and SSDs during the warranty term, helping you avoid costly data breach risks while ensuring predictable repair costs.
✅ What's Covered
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Mechanical/Electrical Failure: Coverage for defective drives replaced during warranty period
📋 Coverage Details
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Duration: 3 years matching the system limited warranty
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Number of Claims: Covers multiple drive failures during coverage term
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Claim Limit: Coverage includes all failures within term without per-claim limit specified
🔧 Service & Repairs
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Service Type: Replacement service under warranty
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Repair Method: On-site service may be required for certain SSD models
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Replacement Type: Lenovo retains defective drives; customers keep failed drives
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Turnaround Time: Subject to Lenovo standard warranty service timelines
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Parts Quality: Original Lenovo parts used for replacements
📞 Claims Process
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How to File: Through Lenovo warranty service channels
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Support Hours: Standard Lenovo support availability
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Documentation Required: Proof of purchase and product details
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Claim Approval: Per Lenovo warranty terms and conditions
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No Hassle Promise: Simplifies drive disposal while protecting sensitive data
📱 Eligible Products
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Product Categories: Laptops & computers with eligible Lenovo drives
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Product Condition: New systems covered during original warranty term
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Purchase Requirements: KYD must be purchased with system or warranty extension
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Excluded Products: Systems outside warranty period or incompatible models
❌ What's Not Covered
- Pre-existing damage or defects not covered by warranty
- Cosmetic damage unrelated to drive failure
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories or drives not part of original purchase
- Theft or loss of drives (not covered by this service)
🎁 Additional Benefits
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Tech Support: Access to Lenovo support during warranty term
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Transferable: Coverage applies during original warranty period only
📦 How to Purchase
- Purchase KYD service with system or warranty extension
- Provide product and purchase details for registration
- Receive coverage confirmation and warranty documentation
- Register product according to Lenovo instructions if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and maintain data security with Lenovo's Keep Your Drive service for worry-free ownership.
