Lenovo Premier Support Upgrade - Extended service agreement

Reliable protection and expert support for your Lenovo devices.

The Lenovo Premier Support Upgrade offers comprehensive hardware and software coverage for eligible ThinkCentre and ThinkEdge models, providing financial protection and hassle-free repairs to keep your equipment running smoothly beyond the original 1 year Premier Support period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
• Power Surge Protection: Damage caused by electrical surges included

📋 Coverage Details

• Duration: 2 years of coverage from original equipment purchase date
• Number of Claims: Unlimited claims during coverage term
• Claim Limit: Subject to Lenovo’s support terms

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: On-site service
• Replacement Type: New or certified refurbished parts
• Turnaround Time: Next business day response
• Parts Quality: Genuine Lenovo parts

📞 Claims Process

• How to File: Contact Lenovo support or online portal
• Support Hours: Business hours
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically expedited given Premier Support status
• No Hassle Promise: Streamlined support process ensuring customer satisfaction

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90 series, ThinkEdge SE30)
• Product Condition: New systems with existing 1 year Premier Support
• Purchase Requirements: Upgrade must be purchased during or after original product purchase
• Excluded Products: Non-Lenovo devices, commercial misuse, pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use exclusions apply
• Software issues, viruses, or data loss
• Non-covered accessories
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Access to skilled Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase upgrade during or after initial product purchase
• Provide product and purchase details
• Receive coverage confirmation and documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Upgrade.