Lenovo Premium Care with Courier/Carry-in, Extended service agreement, parts and labour, 2 years

Reliable protection and expert support for your Lenovo devices.

The Lenovo Premium Care Extended Service Agreement provides 2 years of comprehensive support and repair coverage for eligible Lenovo laptops and computers. This plan delivers financial protection and hassle-free service to keep your hardware operating at optimal efficiency.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
• Power Surge Protection: Damage caused by electrical surges is included.

📋 Coverage Details

• Duration: 2 years of coverage starting after original warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair and replacement options.
• Repair Method: Courier or carry-in depot service.
• Replacement Type: New or comparable model.
• Turnaround Time: Fast repair turnaround.
• Parts Quality: OEM parts and certified components used.

📞 Claims Process

• How to File: Easy claims via online portal or phone.
• Support Hours: Access to Lenovo technicians during business hours.
• Documentation Required: Proof of purchase and device info.
• Claim Approval: Typically processed quickly.
• No Hassle Promise: Streamlined claims for customer satisfaction.

📱 Eligible Products

• Product Categories: Laptops and computers only.
• Product Condition: New and manufacturer-warranted devices.
• Purchase Requirements: Must be purchased with or within a short window of the device sale.
• Excluded Products: Commercial use or pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business use.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss of device unless theft coverage included (not applicable here).

🎁 Additional Benefits

• Tech Support: Access to skilled Lenovo technicians for troubleshooting.
• Transferable: Warranty may transfer to new owner upon resale.

📦 How to Purchase

• Purchase with your Lenovo product or shortly after.
• Provide product details and receipt for activation.
• Receive confirmation and coverage documents.
• Register your device online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premium Care.