Connected Procurement Framework

LENOVO 2 Year Premier Support With Onsite

Reliable protection offering peace of mind and expert technical support

The LENOVO 2 Year Premier Support With Onsite provides comprehensive coverage for Lenovo laptops and related computing products. It delivers financial protection and hassle-free repairs beyond the manufacturer warranty, ensuring extended product lifespan with expert onsite and remote technical support.

✅ What's Covered

  • Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty ends
  • Power Surge Protection: Damage from electrical surges covered

📋 Coverage Details

  • Duration: 2 years of coverage starting from purchase date
  • Coverage Start: Begins immediately or after manufacturer warranty expiration
  • Number of Claims: Unlimited claims during coverage period
  • Claim Limit: Subject to Lenovo’s standard policy

🔧 Service & Repairs

  • Service Type: Repair and replacement options available
  • Repair Method: Next-business-day onsite labor and support
  • Replacement Type: Refurbished or comparable models provided if needed
  • Turnaround Time: Repairs and replacements prioritized for minimal downtime
  • Parts Quality: Use of OEM parts to ensure reliability

📞 Claims Process

  • How to File: Dedicated phone line with no phone tree menus for direct support
  • Support Hours: 24/7 availability to assist with issues
  • Documentation Required: Proof of purchase and relevant product details
  • Claim Approval: Quick and first-time resolution focused
  • No Hassle Promise: Expert technicians provide fast and accurate resolutions with no scripts

📱 Eligible Products

  • Product Categories: Lenovo laptops and related computing products including ThinkVision monitors
  • Product Condition: New and warrantied products eligible
  • Purchase Requirements: Must purchase plan within warranty period or product purchase date
  • Excluded Products: Commercial use and pre-existing damage not covered

❌ What's Not Covered

  • Pre-existing damage or defects
  • Cosmetic damage that does not affect device function
  • Intentional damage or misuse
  • Commercial or business use outside personal coverage
  • Software issues, viruses, or data loss
  • Accessories not included in original product purchase
  • Loss or theft (unless separately covered)

🎁 Additional Benefits

  • Tech Support: Access to advanced-level technicians 24/7
  • Transferable: Plan may be transferable depending on terms
  • VIP Treatment: No waiting lines and prioritized parts delivery

📦 How to Purchase

  • Purchase with your Lenovo product or within authorized timeframe
  • Provide product details and receipt when purchasing
  • Receive confirmation and warranty coverage documents
  • Register your product online if required for activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support.


Lenovo – 2-Year Extended Warranty / Standard Protection – Laptops & Computers

Lenovo  |  SKU: 5WS0T36113
$24570 RRP $26949
$27027 Incl. GST
Shipping calculated at checkout.

Care information

  • If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
  • Our warranty policy can be found here.

Delivery and Shipping

  • Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
  • Orders are only processed Monday-Friday (and not on public holidays).
  • You can expect your order to arrive within 3-5 days.
  • We do not ship to PO box addresses.
  • Our full shipping policy can be found here.

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Lenovo – 2-Year Extended Warranty / Standard Protection – Laptops & Computers
Lenovo

Lenovo – 2-Year Extended Warranty / Standard Protection – Laptops & Computers

$24570 RRP $26949
$27027 Incl. GST

LENOVO 2 Year Premier Support With Onsite

Reliable protection offering peace of mind and expert technical support

The LENOVO 2 Year Premier Support With Onsite provides comprehensive coverage for Lenovo laptops and related computing products. It delivers financial protection and hassle-free repairs beyond the manufacturer warranty, ensuring extended product lifespan with expert onsite and remote technical support.

✅ What's Covered

📋 Coverage Details

🔧 Service & Repairs

📞 Claims Process

📱 Eligible Products

❌ What's Not Covered

🎁 Additional Benefits

📦 How to Purchase

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support.

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