Lenovo 2 Year Onsite Support (Add-On) 2 year(s)

Reliable onsite warranty to maximize your PC uptime and productivity.

The Lenovo 2 Year Onsite Support is an add-on service that extends your existing warranty with onsite repair coverage for eligible Lenovo laptops and computers. It provides financial protection and hassle-free repairs by dispatching trained technicians directly to your location, minimizing downtime and ensuring your equipment stays productive.

✅ What's Covered

• Mechanical/Electrical Failure: Repair or replacement of defective components after manufacturer warranty expires.

📋 Coverage Details

• Duration: 2 years of coverage matching the base warranty period.
• Number of Claims: Unlimited claims during coverage term.
• Claim Limit: No explicit maximum payout; repair or exchange at Lenovo’s discretion.

🔧 Service & Repairs

• Service Type: Repair or exchange service.
• Repair Method: Onsite support at customer location upon remote problem determination.
• Replacement Type: Repair or exchange with equivalent functioning unit.
• Turnaround Time: Scheduled mutually agreed onsite intervention.
• Parts Quality: Lenovo qualified OEM parts.

📞 Claims Process

• How to File: Remote problem identification precedes onsite support scheduling.
• Support Hours: Standard business hours with pre-arranged onsite visits.
• Documentation Required: Product and warranty details at claim initiation.
• Claim Approval: Based on remote diagnostics confirming device failure.
• No Hassle Promise: Lenovo technicians coordinate repairs and replacements seamlessly.

📱 Eligible Products

• Product Categories: Laptops & Computers only.
• Product Condition: New and covered by original warranty.
• Purchase Requirements: Must match base warranty length; purchased alongside or after the warranty.
• Excluded Products: Devices outside Lenovo Think branded line, products with pre-existing issues.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Cosmetic damage not affecting functionality.
• Intentional damage or misuse.
• Commercial/business use exclusions as per warranty terms.
• Software issues, viruses, and data loss.
• Accessories not originally purchased with the device.
• Loss or theft (not included in onsite service coverage).

🎁 Additional Benefits

• Tech Support: Lenovo trained technicians provide high-quality support.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase alongside base warranty or as an extension matching warranty length.
• Provide product details and proof of warranty purchase.
• Receive confirmation and coverage documentation.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo onsite warranty and enjoy worry-free ownership with fast, professional repairs at your location.