Connected Procurement Framework

LENOVO 2 Year Onsite Support (Add-On)

Reliable onsite warranty service providing protection and peace of mind.

The LENOVO 2 Year Onsite Support (Add-On) extends your existing warranty by providing convenient onsite repairs for Lenovo laptops and computers. This add-on offers financial protection and fast, hassle-free service to keep your device running smoothly.

✅ What's Covered

  • Mechanical/Electrical Failure: Repairs of hardware failures and defects after the manufacturer warranty expires

📋 Coverage Details

  • Duration: 2 years of coverage matching your base warranty length
  • Coverage Start: From purchase date or after manufacturer warranty expires
  • Number of Claims: Unlimited claims allowed within coverage period
  • Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

  • Service Type: Repair or replacement of defective parts
  • Repair Method: Onsite service at customer's location
  • Replacement Type: Repair preferred; replacement if needed with Lenovo qualified parts
  • Turnaround Time: Agreed mutually; prompt onsite response
  • Parts Quality: Lenovo trained technicians using OEM or qualified components

📞 Claims Process

  • How to File: Contact Lenovo support via phone or online portal
  • Support Hours: Business hours, Lenovo support available for troubleshooting
  • Documentation Required: Proof of purchase and device details
  • Claim Approval: Typically within a few business days after diagnosis
  • No Hassle Promise: Lenovo handles remote troubleshooting to minimize downtime

📱 Eligible Products

  • Product Categories: Lenovo laptops and computers
  • Product Condition: New and covered devices under warranty extension
  • Purchase Requirements: Must align with existing warranty length; sold as add-on with matching warranty
  • Excluded Products: Non-Lenovo products, products without warranty or with shorter warranty than add-on

❌ What's Not Covered

  • Pre-existing damage or defects prior to coverage
  • Cosmetic damage that does not affect function
  • Intentional damage or misuse
  • Commercial or business use (if excluded by warranty terms)
  • Software issues, viruses, or data loss
  • Accessories not included in original product purchase
  • Loss or theft (unless included in separate coverage)

🎁 Additional Benefits

  • Tech Support: Lenovo trained technicians for fast remote problem determination
  • No Lemon Guarantee: Not specified
  • Transferable: Not specified
  • Multi-Device Discount: Not specified
  • Cancel Anytime: Not specified

📦 How to Purchase

  • Purchase with your Lenovo product or within required warranty period
  • Provide product details and receipt
  • Receive confirmation and coverage documents
  • Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo's trusted onsite warranty support.


Lenovo – 2-Year Extended Warranty / Basic Protection – Laptops & Computers

Lenovo  |  SKU: 5WS0E97258
$13689 RRP $14986
$15058 Incl. GST
Shipping calculated at checkout.

Care information

  • If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
  • Our warranty policy can be found here.

Delivery and Shipping

  • Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
  • Orders are only processed Monday-Friday (and not on public holidays).
  • You can expect your order to arrive within 3-5 days.
  • We do not ship to PO box addresses.
  • Our full shipping policy can be found here.

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Lenovo – 2-Year Extended Warranty / Basic Protection – Laptops & Computers
Lenovo

Lenovo – 2-Year Extended Warranty / Basic Protection – Laptops & Computers

$13689 RRP $14986
$15058 Incl. GST

LENOVO 2 Year Onsite Support (Add-On)

Reliable onsite warranty service providing protection and peace of mind.

The LENOVO 2 Year Onsite Support (Add-On) extends your existing warranty by providing convenient onsite repairs for Lenovo laptops and computers. This add-on offers financial protection and fast, hassle-free service to keep your device running smoothly.

✅ What's Covered

📋 Coverage Details

🔧 Service & Repairs

📞 Claims Process

📱 Eligible Products

❌ What's Not Covered

🎁 Additional Benefits

📦 How to Purchase

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo's trusted onsite warranty support.

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