Lenovo 2Y Keep Your Drive 1 license(s) 2 year(s)

Secure your data and enjoy peace of mind with Lenovo’s extended coverage.

The Lenovo 2Y Keep Your Drive service is an add-on extended warranty designed to keep your business data secure by allowing you to retain defective drives. This coverage applies to Lenovo systems with a matching warranty term and offers protection against drive failures without relinquishing custody of your data, helping mitigate security and liability risks.

✅ What's Covered

• Mechanical/Electrical Failure: Covers failures of hard drives and solid state drives during the system's limited warranty period.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not included.
• Battery Degradation: Not included.
• Theft Protection: Not included.
• Normal Wear and Tear: Not included.

📋 Coverage Details

• Duration: 2 years matching the system's limited warranty period.
• Number of Claims: Covers multiple drive failures during coverage period.
• Claim Limit: No specified payout limits; applies per warranty terms.

🔧 Service & Repairs

• Service Type: Drive replacement under warranty; customer keeps defective drives.
• Repair Method: On-site or authorized depot repair as per warranty.
• Replacement Type: New or refurbished drives by Lenovo.
• Turnaround Time: Based on Lenovo standard warranty service timelines.
• Parts Quality: OEM certified Lenovo components.

📞 Claims Process

• How to File: Through Lenovo warranty service channels online or via phone.
• Support Hours: Lenovo business hours.
• Documentation Required: Proof of purchase and drive failure evidence.
• Claim Approval: Dependent on diagnosis per Lenovo warranty rules.
• No Hassle Promise: Streamlined process aligned with Lenovo warranty standards.

📱 Eligible Products

• Product Categories: Lenovo laptops and computers eligible under original warranty.
• Product Condition: New Lenovo systems covered.
• Purchase Requirements: Must purchase KYD service at system purchase time or with warranty extension.
• Excluded Products: Systems without matching warranty term, certain SSD soldered models requiring on-site upgrade.

❌ What's Not Covered

• Pre-existing damage or defects outside Lenovo warranty.
• Cosmetic damage unrelated to drive failure.
• Intentional damage or misuse of system.
• Non-Lenovo systems or products outside warranty scope.
• Software issues, viruses, or data loss coverage not included.
• Accessories and peripherals not listed.
• Loss or theft of drives not covered.

🎁 Additional Benefits

• Tech Support: Lenovo standard technical support included.
• No Lemon Guarantee: Not applicable.
• Transferable: Coverage tied to original system warranty; transferability subject to Lenovo terms.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Subject to Lenovo cancellation policies.

📦 How to Purchase

• Purchase at system purchase or along with warranty extension.
• Provide valid product receipt and details.
• Receive proof of coverage and warranty documentation.
• Register products online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and maintain data security with Lenovo’s Keep Your Drive service for worry-free ownership.