Lenovo 2Y International Services Entitlement Add On 2 year(s)

Reliable protection for your Lenovo devices with onsite service and full repair coverage.

The Lenovo 2Y International Services Entitlement Add On 2 year(s) provides complete protection for eligible Lenovo laptops and computers. It covers labor and parts for manufacturer defects, includes onsite repairs without the need to ship your device, and offers peace of mind during the product’s lifecycle.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Damage caused by electrical surges (if included)
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not specified
• Theft Protection: Covered as part of Complete Protection
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 2 years of coverage starting from warranty activation
• Number of Claims: Unlimited claims under warranty terms
• Claim Limit: Subject to Lenovo’s repair or replacement policies

🔧 Service & Repairs

• Service Type: Repair with parts and labor coverage
• Repair Method: On-site service at customer’s business location in metropolitan areas
• Replacement Type: Repair primarily, replacement at Lenovo’s discretion
• Turnaround Time: Service calls before 4 pm local time result in same-day dispatch; later calls may delay service
• Parts Quality: Certified Lenovo parts and OEM components

📞 Claims Process

• How to File: Phone support with certified technician dispatch if needed
• Support Hours: Lenovo normal in-country business hours
• Documentation Required: Purchase details and product information
• Claim Approval: Typically approved after diagnostic phone support
• No Hassle Promise: Simplified phone diagnosis and onsite repair minimize downtime

📱 Eligible Products

• Product Categories: Laptops & Computers
• Product Condition: New Lenovo products eligible
• Purchase Requirements: Must be purchased with or added to existing Lenovo warranty
• Excluded Products: Products outside metropolitan areas, commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects
• Accidental damage such as drops, spills, or cracks (unless separate ADP purchased)
• Cosmetic damage without functional impact
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included with original purchase
• Loss unless theft is covered under separate terms

🎁 Additional Benefits

• Tech Support: Phone support during business hours
• No Lemon Guarantee: Not specified
• Transferable: Warranty transferable with product ownership
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase within Lenovo sales process or add to existing warranty
• Provide product and purchase information at time of registration
• Receive confirmation and warranty entitlement documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with comprehensive onsite warranty coverage.