Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 2 years - on-site

Peace of mind with comprehensive device protection and premium support

The Lenovo Premium Care with Onsite Support provides 2 years of advanced coverage for select Lenovo laptops, including V510-14IKB 80WR, V510-15IKB 80WQ, and V720 80Y1 models. This extended warranty ensures hassle-free repairs, including parts and labor, with next business day onsite support to keep your device running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Included for damages caused by electrical surges
• Accidental Damage: Included - protection for drops, spills, and cracks
• Screen Damage: Included - repairs for cracked or damaged displays
• Battery Degradation: Included - coverage for reduced battery capacity
• Theft Protection: Included - device replacement if stolen

📋 Coverage Details

• Duration: 2 years starting from the end of the standard warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement of covered defects and damages
• Repair Method: On-site service with next business day response
• Replacement Type: New or refurbished comparable models
• Turnaround Time: Next business day onsite visit
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Phone, chat, or email support with expert technicians
• Support Hours: Business hours, Monday to Friday, example: UK 09:00-18:00 GMT
• Documentation Required: Proof of purchase and device details
• Claim Approval: Real-time solutions with immediate case handling
• No Hassle Promise: Easy claims process with front-of-the-queue expert support

📱 Eligible Products

• Product Categories: Laptops & Computers (specific Lenovo models)
• Product Condition: New devices eligible
• Purchase Requirements: Must be purchased with or shortly after the product purchase
• Excluded Products: Commercial use products and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty activation
• Intentional damage or misuse
• Cosmetic damage that does not affect device functionality
• Commercial or business use not covered
• Software issues, viruses, or data loss
• Accessories not included in original device purchase
• Loss without theft protection included

🎁 Additional Benefits

• Tech Support: Expert Lenovo technicians available via phone, chat, and email
• Transferable: Warranty transferable to new device owner

📦 How to Purchase

• Purchase alongside Lenovo device or within specified time frame
• Provide product details and proof of purchase
• Receive confirmation and warranty documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premium Care.