LENOVO – 2-Year Extended Warranty / Basic Protection – Laptops & Computers

Protect your investment with reliable mechanical and electrical coverage for peace of mind.

The LENOVO – 2-Year Extended Warranty / Basic Protection – Laptops & Computers offers comprehensive coverage for mechanical and electrical failures on new Lenovo laptops and desktop computers. Designed to align with your system's original warranty, it ensures financial protection and hassle-free repairs for your hard drives and SSDs.

✅ What's Covered

• Mechanical/Electrical Failure: Defects and failures of hard drives and SSDs covered after manufacturer warranty expires.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not included.
• Battery Degradation: Not included.
• Theft Protection: Not included.
• Normal Wear and Tear: Not included.

📋 Coverage Details

• Duration: 2 years of coverage aligned with the system’s original warranty period.
• Coverage Start: Begins with the start of the system’s limited warranty.
• Number of Claims: Multiple drive failures covered within the coverage period.
• Claim Limit: No specified maximum; covers replacement of defective drives.

🔧 Service & Repairs

• Service Type: Drive replacement and data custody retention.
• Repair Method: On-site service for select SSDs; otherwise mail-in or depot service.
• Replacement Type: Lenovo certified parts for replacements.
• Turnaround Time: Standard Lenovo warranty repair timelines apply.
• Parts Quality: OEM certified components used for all repairs.

📞 Claims Process

• How to File: Through Lenovo authorized service centers or online warranty claim portal.
• Support Hours: Business hours support; availability varies by region.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Typically processed within standard Lenovo warranty timelines.
• No Hassle Promise: Streamlined claims aligned with Lenovo warranty service.

📱 Eligible Products

• Product Categories: Lenovo laptops and desktop computers with applicable drives.
• Product Condition: New systems only.
• Purchase Requirements: Must be purchased with or during the warranty extension period aligned to system warranty.
• Excluded Products: Systems outside Lenovo warranty or aftermarket drives are not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty start.
• Cosmetic damage that does not affect operation.
• Intentional damage or misuse not qualifying under warranty.
• Commercial or business use outside of Lenovo specified terms.
• Software issues, viruses, or data loss.
• Accessories or add-ons not originally purchased with the product.
• Loss or theft of drives (theft coverage not included).

🎁 Additional Benefits

• Tech Support: Lenovo technical support as standard during coverage.
• No Lemon Guarantee: Not specified.
• Transferable: Coverage follows the original system warranty.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Lenovo warranty terms apply.

📦 How to Purchase

• Purchase with Lenovo system or within warranty extension timeframe.
• Provide system serial number and proof of purchase.
• Receive confirmation and warranty coverage documentation.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s Keep Your Drive service and enjoy worry-free data security and hardware protection.