Lenovo Tech Install CRU Add On - Installation - 2 years - on-site

Reliable on-site support for your Lenovo devices, ensuring hassle-free repairs and expert installation.

The Lenovo Tech Install CRU Add On provides on-site technician installation of Customer Replaceable Unit parts for eligible Lenovo laptops including ThinkPad X1 Carbon Gen 10, X1 Extreme Gen 5, X1 Yoga Gen 7, X13 Yoga Gen 3, and Z13 Gen 1. This add-on service enhances your warranty by offering professional installation, saving you time and effort.

✅ What's Covered

• Mechanical/Electrical Failure: Covered through standard warranty repair services following manufacturer defects.

📋 Coverage Details

• Duration: 2 years of coverage aligned with your warranty term.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to warranty terms.

🔧 Service & Repairs

• Service Type: On-site technician installation of CRU parts.
• Repair Method: On-site service by certified Lenovo technicians.
• Replacement Type: Installation of Lenovo-qualified parts.
• Turnaround Time: Prompt scheduled technician visits as per service agreement.
• Parts Quality: Lenovo-qualified, OEM standard parts.

📞 Claims Process

• How to File: Through Lenovo service call channels.
• Support Hours: Business hours during on-site service schedule.
• Documentation Required: Product details, service agreement, and proof of warranty.
• Claim Approval: Handled directly by Lenovo service team.
• No Hassle Promise: Professional on-site installation eliminates user hassle.

📱 Eligible Products

• Product Categories: Laptops & Computers including listed ThinkPad and Z series models.
• Product Condition: New devices eligible.
• Purchase Requirements: Must match warranty length and purchase alongside/upgraded warranty.
• Excluded Products: Devices without active on-site warranty coverage.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage unrelated to function.
• Intentional damage or misuse.
• Commercial or business use if not covered under warranty.
• Software issues, viruses, or data loss.
• Accessories not listed in original purchase.
• Loss or theft (unless covered under separate warranty).

🎁 Additional Benefits

• Tech Support: Access to certified Lenovo technicians for installation.
• No Lemon Guarantee: N/A.
• Transferable: Dependent on warranty terms.
• Multi-Device Discount: N/A.
• Cancel Anytime: Based on pro-rated refund policy if applicable.

📦 How to Purchase

• Purchase with your Lenovo product or within warranty extension period.
• Provide product details and warranty documentation.
• Receive confirmation and service documents.
• Register your product with Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with expert on-site technician installation and enjoy worry-free ownership.