Lenovo 1Y Keep Your Drive 1 license(s) 1 year(s)
Protect your data and maintain security with Lenovo’s Keep Your Drive service.
The Lenovo 1Y Keep Your Drive add-on service extends coverage for your Lenovo system’s hard drives, allowing you to keep your drives in custody in the event of failure. This service is designed to meet specialized data security and liability requirements, offering added protection through secure data handling and disposal practices.
✅ What's Covered
-
Mechanical/Electrical Failure: Coverage continues for the duration of the system’s limited warranty, including replaced hard drives.
-
Data Security Handling: Keep your drives on premise for sensitive data security needs.
📋 Coverage Details
-
Duration: 1 year aligned with system warranty.
-
Number of Claims: Covers multiple drive failures within the term.
-
Claim Limit: No explicit max payout; service covers all eligible drive failures.
🔧 Service & Repairs
-
Service Type: Replacement of defective parts under warranty.
-
Repair Method: Drives remain with customer; Lenovo replaces parts but keeps failed drives.
-
Replacement Type: New or equivalent parts as per limited warranty terms.
-
Turnaround Time: Standard Lenovo warranty service timelines apply.
-
Parts Quality: OEM certified components.
📞 Claims Process
-
How to File: Via Lenovo warranty service channels.
-
Support Hours: As per Lenovo standard warranty support availability.
-
Documentation Required: Proof of purchase and warranty details.
-
Claim Approval: According to Lenovo warranty terms.
-
No Hassle Promise: Drives stay with customer, simplifying chain-of-custody concerns.
📱 Eligible Products
-
Product Categories: Laptop and desktop drives covered under Lenovo’s limited warranty.
-
Product Condition: New systems with active Lenovo warranty.
-
Purchase Requirements: Should be purchased with system or at time of purchase.
-
Excluded Products: Drives not covered under Lenovo warranty or outside warranty term.
❌ What's Not Covered
- Pre-existing damage or defects before warranty purchase.
- Cosmetic damage unrelated to drive function.
- Intentional damage or misuse of drives.
- Commercial or business use exclusions per Lenovo warranty.
- Software issues, viruses, or data loss not related to hardware failure.
- Accessories or non-drive components.
- Loss of drives unless theft coverage included in base warranty.
🎁 Additional Benefits
-
Tech Support: Standard Lenovo customer support applies.
-
No Lemon Guarantee: Not applicable.
-
Transferable: Not specified.
-
Multi-Device Discount: Not specified.
-
Cancel Anytime: Not specified.
📦 How to Purchase
- Purchase simultaneously with Lenovo system or warranty extension.
- Provide product details and purchase receipt.
- Receive confirmation and coverage documentation.
- Register product online if required by Lenovo.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo’s Keep Your Drive service and enjoy peace of mind knowing your data stays secure and within your control.