Lenovo 1Y Keep Your Drive Add On 1 year(s)

Reliable protection for your office equipment investment

The Lenovo 1Y Keep Your Drive Add On 1 year(s) extended warranty delivers comprehensive coverage for your Lenovo office equipment. Designed to free up your technicians and provide hassle-free repairs, this plan covers manufacturer defects and common-use issues, ensuring financial protection and uninterrupted business operations.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting after the original warranty expires
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: No stated maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair of covered defects including parts and labour
• Repair Method: On-site repair service available in metropolitan areas
• Replacement Type: Repair prioritized; replacement only if repair is not feasible
• Turnaround Time: Service during Lenovo’s normal business hours; next business day dispatch if call after 4 pm
• Parts Quality: Certified Lenovo parts and labour

📞 Claims Process

• How to File: Contact Lenovo customer support via phone
• Support Hours: Normal in-country business hours
• Documentation Required: Proof of purchase and product details
• Claim Approval: Determined promptly by Lenovo support
• No Hassle Promise: On-site service minimizes disruption with certified technician visits

📱 Eligible Products

• Product Categories: Office Equipment specifically Lenovo products
• Product Condition: New Lenovo products under original warranty
• Purchase Requirements: Must be added within warranty period
• Excluded Products: Non-Lenovo products, products outside metropolitan areas for onsite repair

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damages not affecting function
• Intentional damage or misuse
• Commercial use outside personal/business norms if excluded
• Software issues, viruses, or data loss
• Accessories not originally purchased with the product
• Loss, theft not included

🎁 Additional Benefits

• Tech Support: Phone access to Lenovo customer support

📦 How to Purchase

• Purchase alongside your Lenovo product or within warranty period
• Provide product and purchase details
• Receive confirmation and warranty documentation
• Register product details as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo extended warranty coverage.