Lenovo PremiumCare with Onsite Upgrade - Extended service agreement

Reliable protection and fast support for your Lenovo device

The Lenovo PremiumCare with Onsite Upgrade provides 1 year of extended warranty coverage for eligible Lenovo IdeaPad, IdeaPad Gaming, and Slim series laptops. It delivers hassle-free repairs and expert support to protect your investment beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original manufacturer warranty.
• Power Surge Protection: Damage caused by electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting from the original purchase date.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: Subject to terms of the protection plan agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement options.
• Repair Method: On-site service with next business day response.
• Replacement Type: New, refurbished, or comparable model.
• Turnaround Time: Next business day onsite visit for eligible claims.
• Parts Quality: Use of OEM certified parts.

📞 Claims Process

• How to File: Contact via phone, chat, or email to reach expert technicians.
• Support Hours: Regional business hours (e.g. UK Monday-Friday 09:00-18:00 GMT).
• Documentation Required: Purchase receipt and device details.
• Claim Approval: Fast evaluation to facilitate timely service.
• No Hassle Promise: Easy access to real people for assistance.

📱 Eligible Products

• Product Categories: Eligible IdeaPad 1 15, 3 14, 3 15, 3 17, 3 Chrome 14M836, IdeaPad Gaming 3 15, IdeaPad Slim 3 15 laptops.
• Product Condition: New devices with original 1 year depot or carry-in warranty.
• Purchase Requirements: Must be purchased originally with 1 year depot or carry-in warranty.
• Excluded Products: Devices without original warranty or commercial use excluded.

❌ What's Not Covered

• Pre-existing damage or defects before plan start.
• Intentional damage or misuse.
• Software issues, viruses, or data loss.
• Cosmetic damage that does not impair function.
• Loss unless theft coverage is included (not applicable here).
• Accessories not covered unless specified.

🎁 Additional Benefits

• Tech Support: Direct access to Lenovo expert technicians by phone, chat, or email.
• Transferable: Coverage may be transferable according to terms.
• Cancel Anytime: Pro-rated refunds available on cancellation.

📦 How to Purchase

• Purchase with eligible Lenovo laptop or within required timeframe.
• Provide product purchase information and receipt.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo PremiumCare extended warranty.