Lenovo Tech Install CRU Add On - Installation - 1 year - on-site
Peace of mind with expert installation and protection
The Lenovo Tech Install CRU Add On - Installation - 1 year - on-site service provides one year of on-site technician installation for Customer Replaceable Unit parts for select Lenovo laptops, including ThinkPad X1 Carbon Gen 10, X1 Extreme Gen 5, and others. This add-on service works alongside your warranty to offer hassle-free, professional part replacement, saving time and ensuring quality installation.
✅ What's Covered
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Mechanical/Electrical Failure: Failures and defects of CRU parts covered after manufacturer warranty period
📋 Coverage Details
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Duration: 1 year concurrent with warranty term
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Number of Claims: Unlimited technician installations during coverage
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Claim Limit: No specific payout limit; service-based coverage
🔧 Service & Repairs
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Service Type: On-site technician installation of CRU parts
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Repair Method: On-site visits by Lenovo certified technicians
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Replacement Type: Installation of certified Lenovo parts only
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Turnaround Time: Scheduled per service call, typically prompt
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Parts Quality: Lenovo-Qualified parts and technicians
📞 Claims Process
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How to File: Contact Lenovo support via phone or online portal
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Support Hours: Standard Lenovo support business hours
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Documentation Required: Proof of warranty and service eligibility
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Claim Approval: Usually immediate upon verification
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No Hassle Promise: Professional service fixes without customer installation effort
📱 Eligible Products
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Product Categories: Laptops & Computers (ThinkPad X1 Carbon Gen 10, X1 Extreme Gen 5, X1 Yoga Gen 7, X13 Yoga Gen 3, Z13 Gen 1)
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Product Condition: New and warranty-covered devices eligible
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Purchase Requirements: Service must match warranty length and require active warranty
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Excluded Products: Devices not supported under manufacturer warranty
❌ What's Not Covered
- Pre-existing damage or defects not covered by warranty
- Intentional damage or misuse
- Accessories and software issues
- Loss or theft (not covered by this add-on service)
🎁 Additional Benefits
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Tech Support: Access to Lenovo certified technicians
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Transferable: Service tied to device warranty, subject to terms
📦 How to Purchase
- Purchase alongside your Lenovo device or within warranty purchase window
- Provide product details and warranty information
- Receive confirmation and service documentation
- Register product as required by Lenovo warranty terms
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert technician installation and enjoy hassle-free, confident device maintenance.
