LENOVO – 1-Year Extended Warranty / Basic Protection – Laptops & Computers

Reliable protection for your Lenovo devices to safeguard your investment.

The LENOVO – 1-Year Extended Warranty / Basic Protection – Laptops & Computers provides additional coverage against mechanical and electrical failures for select Lenovo laptops and Chromebooks. It helps customers avoid unexpected repair costs and ensures straightforward warranty service.

✅ What's Covered

• Mechanical/Electrical Failure: Covers defects and failures of hard drives during the warranty period.

📋 Coverage Details

• Duration: 1 year of coverage, starting from the device purchase or warranty extension date.
• Coverage Start: From date of device purchase or warranty extension.
• Number of Claims: Covers multiple drive failures per system without limit.
• Claim Limit: No fixed maximum—covers multiple drives and failures.

🔧 Service & Repairs

• Service Type: Drive replacement service with customer retaining faulty drive.
• Repair Method: Typically depot service.
• Replacement Type: New or equivalent parts.
• Turnaround Time: Standard Lenovo repair timeframes.
• Parts Quality: Original Lenovo parts and certified components.

📞 Claims Process

• How to File: Via Lenovo support channels online or phone.
• Support Hours: Business hours support.
• Documentation Required: Proof of purchase, product information.
• Claim Approval: Typically expedited for warranty claims.
• No Hassle Promise: Streamlined process focusing on data security.

📱 Eligible Products

• Product Categories: Lenovo 100e Chromebook Gen 4, 300e Yoga Chromebook Gen 4, V15 G4 AMN, V17 G3 IAP, V17 G4 IRU laptops.
• Product Condition: New only.
• Purchase Requirements: Purchase at time of system purchase recommended.
• Excluded Products: Non-covered devices outside model list or pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects not reported at purchase.
• Cosmetic damage that does not affect drive function.
• Intentional damage or misuse of the device.
• Commercial or heavy business use beyond normal office scope.
• Software issues, viruses, or data loss unrelated to drive failure.
• Accessories not originally included with the system.
• Loss or theft of drives (unless other coverage applies).

🎁 Additional Benefits

• Tech Support: Access to Lenovo technical support for coverage questions.
• No Lemon Guarantee: Not applicable.
• Transferable: Coverage transfers with the device.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase alongside your Lenovo device or within manufacturer guidelines.
• Provide product and purchase details at time of plan enrollment.
• Receive confirmation and warranty coverage documentation.
• Register your product on Lenovo’s site if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy peace of mind with Lenovo Keep Your Drive coverage.