{"product_id":"poly-1-year-extended-warranty-standard-protection-office-equipment-0-249-136","title":"POLY – 1-Year Extended Warranty \/ Standard Protection – Office Equipment","description":"\u003ch3\u003ePOLY 1-Year Extended Warranty \t6 Standard Protection \t6 Office Equipment\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and peace of mind for your office equipment investment.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003ePOLY 1-Year Extended Warranty \t6 Standard Protection\u003c\/strong\u003e provides comprehensive coverage for Poly Edge B20 IP phones, delivering protection against mechanical and electrical failures beyond the manufacturer warranty, including power surge damage, ensuring hassle-free repairs and financial security.\u003c\/p\u003e\n\n\u003ch4\u003e705 What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects occurring after the manufacturer warranty expires.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Damage caused by electrical surges included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003ecb Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from the date of purchase or activation.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims within the coverage period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: No specified maximum payout per claim.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e27 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Advance hardware replacement for minimal downtime.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Pre-paid next business day shipping for device replacement.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: New or equivalent model provided.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Next business day delivery for replacements.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM certified components.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e3 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Submit claims via online portal or customer support.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 technical and claims support available.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase and device details necessary.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Typically approved within 24-48 hours.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined claims process to reduce downtime.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e61 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Poly Edge B20 IP phones classified as Office Equipment.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New products only.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Must be purchased with or within 30 days of the device purchase.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Commercial misuse or pre-existing damage excluded.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e74c What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects prior to coverage start.\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect functionality.\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse.\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use outside of intended personal use.\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, or data loss.\u003c\/li\u003e\n  \u003cli\u003eAccessories not originally included with the product purchase.\u003c\/li\u003e\n  \u003cli\u003eLoss unless theft coverage is specified (not included).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003ef1 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 technical support for device and warranty inquiries.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Not applicable.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Warranty is not transferable.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not available.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Pro-rated refunds available if cancelled early.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003ee How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase concurrently with the Edge B20 IP phone or within 30 days after.\u003c\/li\u003e\n  \u003cli\u003eProvide device details and purchase receipt during order.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and warranty documentation via email.\u003c\/li\u003e\n  \u003cli\u003eRegister the product online if required for activation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e4 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003ePOLY\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment and enjoy worry-free ownership with the POLY 1-Year Extended Warranty for your Edge B20 IP Phone.\u003c\/em\u003e\u003c\/p\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":49866830643477,"sku":"P49805112","price":36.27,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/3322b0aeed7d296f211828bb44358595dff971d2-7177eec71d56_f8914ba9-aec9-476d-a71c-e979532fa8ca.jpg?v=1778677942","url":"https:\/\/techforgood.com.au\/products\/poly-1-year-extended-warranty-standard-protection-office-equipment-0-249-136","provider":"TechForGood","version":"1.0","type":"link"}