{"product_id":"dell-5-year-extended-warranty-standard-protection-laptops-computers-0-249-109","title":"DELL – 5-Year Extended Warranty – Standard Protection – Laptops \u0026 Computers","description":"\u003ch3\u003eDELL Upgrade from 3Y ProSupport to 5Y ProSupport\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eExtended coverage for continued peace of mind and reliable device protection.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eDELL Upgrade from 3Y ProSupport to 5Y ProSupport\u003c\/strong\u003e enhances your existing Dell PC support by adding two more years of expert technical assistance. It provides next business day on-site repairs and 24\/7 access to Dell engineers, designed specifically for new commercial business laptops and computers to ensure hassle-free issue resolution and maintain your productivity.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after manufacturer warranty\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Damage from electrical surges included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAccidental Damage\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScreen Damage\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Degradation\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTheft Protection\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNormal Wear and Tear\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 5 years total coverage (upgrade from 3 to 5 years)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCoverage Start\u003c\/strong\u003e: After manufacturer warranty expires or from original purchase date\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to Dell ProSupport terms\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: On-site repairs and issue resolution\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Next business day on-site service\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Repair prioritized; replacement if necessary per policy\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Next business day response\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM parts and certified components\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Online portal and 24\/7 phone support\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 technical access\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase and product details\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Typically immediate or within one business day\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined claims with proactive support\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Laptops \u0026amp; Computers (Dell commercial PCs)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New only\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Must upgrade within coverage eligibility period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Consumer non-commercial models, pre-existing damage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect function\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use outside defined scope\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, data loss\u003c\/li\u003e\n  \u003cli\u003eAccessories not included in original purchase\u003c\/li\u003e\n  \u003cli\u003eLoss or theft\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 direct access to Dell engineers\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase as an upgrade within the eligibility period\u003c\/li\u003e\n  \u003cli\u003eProvide product and receipt details\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and coverage documents from Dell\u003c\/li\u003e\n  \u003cli\u003eRegister product online if required by Dell\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eDELL\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with extended support and enjoy worry-free device ownership.\u003c\/em\u003e\u003c\/p\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":49786123190549,"sku":"OTP_3PS5PS","price":80.73,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/289bf4767e58d2cd9d51c6a9ae12abb326995cc3_3dc70c66-dd14-428b-b523-976dd137fc8d.jpg?v=1778667007","url":"https:\/\/techforgood.com.au\/products\/dell-5-year-extended-warranty-standard-protection-laptops-computers-0-249-109","provider":"TechForGood","version":"1.0","type":"link"}