{"product_id":"dell-5-year-extended-warranty-mission-critical-support-general-electronics-2000","title":"DELL – 5-Year Extended Warranty \/ Basic Protection – General Electronics","description":"\u003ch3\u003eDELL Upgrade from 3Y Next Business Day to 5Y ProSupport 4H Mission Critical\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eExtended rapid support to keep your business running smoothly.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eDELL Upgrade from 3Y Next Business Day to 5Y ProSupport 4H Mission Critical\u003c\/strong\u003e provides enhanced hardware and software support for servers and general electronics, offering financial protection and fast issue resolution with expert technicians. This warranty is designed for new hardware in server environments, ensuring minimal downtime and dependable operations.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Covered after manufacturer warranty for hardware defects and failures\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAccidental Damage\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScreen Damage\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Degradation\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTheft Protection\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNormal Wear and Tear\u003c\/strong\u003e: Not included\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 5 years of coverage starting after the initial 3-year Next Business Day warranty expires\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCoverage Start\u003c\/strong\u003e: After expiration of initial 3-year Next Business Day warranty\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to Dell's service policy limits\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Rapid resolution with parts and labor\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: On-site service with 4-hour response time\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Repair prioritized; replacement at Dell's discretion\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: 4 hour parts and labor response\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: Genuine Dell parts used for repairs\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Contact Dell ProSupport via phone or online portal\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 worldwide support\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase, service request details\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Rapid approval aligned with mission critical SLA\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Dell’s expert technicians minimize disruptions\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Servers and general electronics covered under Dell ProSupport\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New hardware only\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Upgrade purchased before original 3-year warranty expires\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Consumer electronics outside Dell ProSupport scope\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage not affecting function\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse\u003c\/li\u003e\n  \u003cli\u003eCommercial use beyond server data center scope\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, data loss\u003c\/li\u003e\n  \u003cli\u003eAccessories not included in original purchase\u003c\/li\u003e\n  \u003cli\u003eLoss or theft (not included in this plan)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 expert Dell technical support worldwide\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Not explicitly stated\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not indicated\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003eUpgrade must be purchased before current 3-year warranty ends\u003c\/li\u003e\n  \u003cli\u003eProvide product and proof of existing warranty\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and updated coverage documentation\u003c\/li\u003e\n  \u003cli\u003eRegister coverage online if required\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eDELL\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with fast, reliable support and minimize downtime with Dell’s Mission Critical service upgrade.\u003c\/em\u003e\u003c\/p\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":49786146488597,"sku":"PER640_3OS5P4","price":3539.25,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/120df14cf7ce2ae0270679a70af98471_989c4de1-d26d-41e2-ab0a-6d686984ba95.jpg?v=1778667387","url":"https:\/\/techforgood.com.au\/products\/dell-5-year-extended-warranty-mission-critical-support-general-electronics-2000","provider":"TechForGood","version":"1.0","type":"link"}