{"product_id":"dell-5-year-extended-warranty-mission-critical-extended-warranties-1000-1499-99","title":"DELL – 5-Year Extended Warranty \/ Basic Protection – Office Equipment","description":"\u003ch3\u003eDELL Upgrade from 3Y Next Business Day to 5Y ProSupport 4H Mission Critical\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eDependable protection for your critical business systems\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eDELL Upgrade from 3Y Next Business Day to 5Y ProSupport 4H Mission Critical\u003c\/strong\u003e extends your existing warranty to 5 years and provides rapid mission critical support for eligible Dell enterprise servers and related hardware. This plan ensures financial protection and minimizes downtime through priority 4-hour response for repairs and replacements.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after manufacturer warranty period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAccidental Damage\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScreen Damage\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Degradation\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTheft Protection\u003c\/strong\u003e: Not included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNormal Wear and Tear\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 5 years total coverage, starting after original 3-year Next Business Day warranty expires\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCoverage Start\u003c\/strong\u003e: After original warranty period ends\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to Dell's coverage terms and fair use\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair or replacement\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: On-site service with 4-hour response\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Dell certified refurbished or new parts\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: 4-hour parts and\/or labor response\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM certified parts\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Contact Dell ProSupport hotline or online portal\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 premium support availability\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of coverage and product details\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Typically within hours of filing\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Priority mission critical handling ensures fast resolution\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Enterprise servers and related hardware covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New and eligible Dell equipment under original 3-year warranty\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Must purchase upgrade during original warranty period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Non-Dell branded equipment and unsupported models\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects prior to coverage upgrade\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage not affecting function\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use exclusions beyond server scope\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, data loss\u003c\/li\u003e\n  \u003cli\u003eAccessories not included in original product purchase\u003c\/li\u003e\n  \u003cli\u003eLoss or theft not covered under this plan\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 specialized mission critical support\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Replacement after repeated failures (subject to terms)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Warranty transferable to new owners\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not applicable\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: May be eligible for pro-rated refunds\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase upgrade online or via Dell sales representatives within original warranty period\u003c\/li\u003e\n  \u003cli\u003eProvide original product details and proof of purchase\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and coverage documentation\u003c\/li\u003e\n  \u003cli\u003eRegister warranty upgrade via Dell portal if required\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eDELL\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment and ensure mission critical uptime with Dell's rapid response warranty upgrade.\u003c\/em\u003e\u003c\/p\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":49786241646869,"sku":"PR350_3OS5P4","price":1359.54,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/fa3f447aa57389bae310e5206cb17eae9ae941ce_72fe0b9f-8e6b-4b05-a954-72ff4c8d5a1d.jpg?v=1778667471","url":"https:\/\/techforgood.com.au\/products\/dell-5-year-extended-warranty-mission-critical-extended-warranties-1000-1499-99","provider":"TechForGood","version":"1.0","type":"link"}