{"product_id":"dell-5-year-extended-warranty-basic-protection-laptops-computers-250-499-104","title":"DELL – 5-Year Extended Warranty – Basic Protection – Laptops \u0026 Computers","description":"\u003ch3\u003eDELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and peace of mind for your Dell device.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eDELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite\u003c\/strong\u003e extends your existing basic warranty by two additional years. It covers eligible Dell laptops, providing financial protection and hassle-free onsite repairs after the original 3-year warranty expires.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and manufacturing defects covered after the manufacturer warranty expires\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 5 years total coverage including upgrade period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCoverage Start\u003c\/strong\u003e: After original 3-year basic warranty\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to repair\/replacement limits per plan\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Onsite repair by Dell technicians\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Onsite service during local business hours excluding national holidays\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Repair or replacement with equivalent Dell parts or units\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Next business day onsite service after technician assessment\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM parts and certified Dell components\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Telephone, online chat (where available), or email support\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: Local business hours, excludes national holidays\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase and product details\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Determined during telephone troubleshooting\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Technician coordinates onsite visit as needed\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Dell laptops, including Latitude 7000 series (excluding some detachable models)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New only\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Must upgrade from existing 3-year basic warranty\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Tablets, detachable devices (e.g., Latitude 7320 Detachable), and pre-existing damage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects\u003c\/li\u003e\n  \u003cli\u003eSoftware-related issues, viruses, and data loss\u003c\/li\u003e\n  \u003cli\u003eAccidental damage, drops, spills, or theft\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect device function\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use exclusions apply\u003c\/li\u003e\n  \u003cli\u003eAccessories not originally included with the product\u003c\/li\u003e\n  \u003cli\u003eLoss or theft\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: Telephone and online support during business hours\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Contact Dell for transfer policies (not explicitly included)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003eUpgrade available through Dell sales or authorized partners\u003c\/li\u003e\n  \u003cli\u003eProvide original purchase details and existing warranty information\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and extended coverage documentation\u003c\/li\u003e\n  \u003cli\u003eRegister product online if required by Dell\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eDELL\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with extended warranty coverage and enjoy worry-free ownership.\u003c\/em\u003e\u003c\/p\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":49786124665109,"sku":"L7SL7_3OS5OS","price":333.11,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/cad5bc357ef1926c00a5ecbb722b2378e6799282_a46e6366-6c4b-48e6-915e-c903e40cff7c.jpg?v=1778667117","url":"https:\/\/techforgood.com.au\/products\/dell-5-year-extended-warranty-basic-protection-laptops-computers-250-499-104","provider":"TechForGood","version":"1.0","type":"link"}