{"product_id":"dell-5-year-extended-warranty-basic-protection-laptops-computers-0-249-99","title":"DELL – 5-Year Extended Warranty \/ Basic Protection – Laptops \u0026 Computers","description":"\u003ch3\u003eDELL 5-Year Extended Warranty – Basic Protection\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection for your Dell devices to keep you productive and covered.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eDELL 5-Year Extended Warranty – Basic Protection\u003c\/strong\u003e extends your original 1-year Basic Onsite warranty by an additional 5 years, providing financial protection and hassle-free onsite repairs for eligible Dell laptops and computers against mechanical and electrical failures.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Hardware component defects and failures covered after the original warranty period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAccidental Damage\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScreen Damage\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Degradation\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTheft Protection\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNormal Wear and Tear\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 5 years of coverage starting after the original 1-year Basic Onsite warranty expires.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCoverage Start\u003c\/strong\u003e: After the manufacturer’s 1-year Basic Onsite warranty ends.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims within coverage period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to service terms; no stated maximum payout.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair or replacement for covered hardware defects.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Onsite service during local business hours, excluding holidays.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Replacement units provided at Dell’s discretion.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Next Business Day onsite repairs.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM parts or certified components.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: By telephone, online chat (where available), or e-mail.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: Local business hours support; 24x7 recommended via ProSupport (not included).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase and product details.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Dell technician determines service eligibility during troubleshooting.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Straightforward process with expert technician assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Laptops \u0026amp; Computers (Dell PCs eligible under Basic Onsite warranty).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New Dell products with active 1-year Basic Onsite warranty.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Upgrade applies after original 1-year warranty period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Products covered by ProSupport or other warranty types; software and non-hardware issues.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003eManufacturing defects covered only during warranty period; software issues and viruses excluded.\u003c\/li\u003e\n  \u003cli\u003eAccidental damage, theft, and power surge not included.\u003c\/li\u003e\n  \u003cli\u003eNormal wear and tear or cosmetic damage excluded.\u003c\/li\u003e\n  \u003cli\u003eCommercial misuse or intentional damage excluded.\u003c\/li\u003e\n  \u003cli\u003eAccessories not covered.\u003c\/li\u003e\n  \u003cli\u003eLoss or data recovery not included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: Telephone and e-mail hardware troubleshooting during business hours.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase upgrade to 5-year Basic Onsite warranty within eligibility period.\u003c\/li\u003e\n  \u003cli\u003eProvide product and warranty details upon purchase.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and warranty documentation from Dell.\u003c\/li\u003e\n  \u003cli\u003eRegister warranty online if required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eDELL\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment and enjoy worry-free ownership with Dell’s extended Basic onsite warranty coverage.\u003c\/em\u003e\u003c\/p\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":49786118471957,"sku":"O3M3_1OS5OS","price":80.73,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/cad5bc357ef1926c00a5ecbb722b2378e6799282_d7b98bc1-b45a-4ed3-85ef-2f300d6c4a79.jpg?v=1778666495","url":"https:\/\/techforgood.com.au\/products\/dell-5-year-extended-warranty-basic-protection-laptops-computers-0-249-99","provider":"TechForGood","version":"1.0","type":"link"}