{"product_id":"dell-2-year-extended-warranty-standard-protection-office-equipment-1500-1999-99","title":"DELL – 2-Year Extended Warranty \/ Standard Protection – Office Equipment","description":"\u003ch3\u003eDELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable extended protection for your critical systems\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eDELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG\u003c\/strong\u003e provides an additional two years of standard coverage for new Dell ISG infrastructure products, extending your warranty to a total of five years. This plan offers hassle-free repairs and financial protection with expert support designed specifically for office equipment.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after manufacturer warranty expires\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Damage from electrical surges included\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAccidental Damage\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScreen Damage\u003c\/strong\u003e: Not applicable\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Degradation\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTheft Protection\u003c\/strong\u003e: Not covered\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNormal Wear and Tear\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 2 years of extended coverage (after initial 3-year warranty, for a total of 5 years)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCoverage Start\u003c\/strong\u003e: After initial 3-year Next Business Day warranty expires\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims within coverage period\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: No specified maximum, subject to plan terms\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair or replacement options\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Next business day on-site service\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: OEM or certified components\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Next business day\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: Original Dell parts or certified equivalents\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Via Dell online portal or dedicated support\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: Business hours aligned with ProSupport standards\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Purchase receipt and product details\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Typically processed promptly during business hours\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined process for business customers\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: Office Equipment – Infrastructure servers and related hardware\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New Dell ISG infrastructure products only\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Must upgrade within coverage window\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Consumer laptops, refurbished units, non-Dell products\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect function\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse\u003c\/li\u003e\n  \u003cli\u003eCommercial use outside covered infrastructure scope\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, or data loss\u003c\/li\u003e\n  \u003cli\u003eAccessories not included in original purchase\u003c\/li\u003e\n  \u003cli\u003eLoss (theft not covered)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 expert support access\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Not specified\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase upgrade with your Dell ISG product or within allowed timeframe\u003c\/li\u003e\n  \u003cli\u003eProvide product details and original receipt\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and warranty documents\u003c\/li\u003e\n  \u003cli\u003eRegister product online if required\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eDELL\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with reliable extended coverage and enjoy worry-free ownership.\u003c\/em\u003e\u003c\/p\u003e","brand":"Dell","offers":[{"title":"Default Title","offer_id":49786259538197,"sku":"PT560_3OS5PS","price":1997.19,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/fa3f447aa57389bae310e5206cb17eae9ae941ce_4e786ef2-af24-4690-8bcb-919e8e781e0e.jpg?v=1778669388","url":"https:\/\/techforgood.com.au\/products\/dell-2-year-extended-warranty-standard-protection-office-equipment-1500-1999-99","provider":"TechForGood","version":"1.0","type":"link"}