{"product_id":"audiocodes-1-year-extended-warranty-standard-protection-general-electronics-306","title":"AUDIOCODES – 1-Year Extended Warranty \/ Standard Protection – General Electronics","description":"\u003ch3\u003eAudioCodes ACTS24X7-M1288_16\/YR warranty\/support extension 1 year\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and technical support for your devices.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eAudioCodes ACTS24X7-M1288_16\/YR warranty\/support extension 1 year\u003c\/strong\u003e offers comprehensive Level 2-4 remote technical support and warranty coverage for deployed products. It ensures peace of mind by providing financial protection and hassle-free assistance beyond the manufacturer’s warranty period.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after the manufacturer warranty period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Damage caused by electrical surges included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from activation.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to policy terms; details provided upon purchase.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Remote technical support and hardware replacement options.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Repair and return, advance hardware replacement, managed spares service.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Refurbished or comparable model as needed.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Includes 4-hour managed spares for urgent cases.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: Certified and authorized parts.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Contact AudioCodes Global Support via phone or online portal.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 for urgent priority, weekdays 8 AM – 5 PM for others.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase and incident details.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Prompt review with timely updates.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Straightforward claims handling and customer-focused support.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: General Electronics products covered by AudioCodes.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: Deployed products under original warranty.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Extension must be purchased during or shortly after deployment.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Products outside AudioCodes' portfolio or unsupported devices.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects before coverage start.\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect product function.\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse.\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use outside contract terms.\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, or data loss.\u003c\/li\u003e\n  \u003cli\u003eAccessories not listed on the original purchase.\u003c\/li\u003e\n  \u003cli\u003eLoss or theft (not covered under Standard Protection).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 remote technical support included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase with your AudioCodes product or during support contract renewal.\u003c\/li\u003e\n  \u003cli\u003eProvide product details and proof of original purchase.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and full coverage documents.\u003c\/li\u003e\n  \u003cli\u003eRegister your product with AudioCodes if required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eAudioCodes\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.\u003c\/em\u003e\u003c\/p\u003e","brand":"TechForGood","offers":[{"title":"Default Title","offer_id":50091408392469,"sku":"ACTS24X7-M1288_16\/YR","price":598.24,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/efd5bcd2c1c29feb4e479fae5c91619421f1f226_f9e9316c-a6c6-4a66-aade-0034306c4938.jpg?v=1786701616","url":"https:\/\/techforgood.com.au\/products\/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-306","provider":"TechForGood","version":"1.0","type":"link"}