{"product_id":"audiocodes-1-year-extended-warranty-standard-protection-general-electronics-281","title":"AUDIOCODES – 1-Year Extended Warranty \/ Standard Protection – General Electronics","description":"\u003ch3\u003eAudioCodes ACTS24X7-M500_S10\/YR Warranty\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and support for your AudioCodes products.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eAudioCodes ACTS24X7-M500_S10\/YR Warranty\u003c\/strong\u003e offers comprehensive standard protection coverage for AudioCodes devices, including software updates, patches, and hardware repair options. Designed for general electronics, this plan ensures financial protection and hassle-free repairs beyond the manufacturer warranty.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Coverage for hardware defects and failures after the original manufacturer warranty expires.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Protection from damage caused by electrical surges is included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eAccidental Damage\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eScreen Damage\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Degradation\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTheft Protection\u003c\/strong\u003e: Not included.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNormal Wear and Tear\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from the warranty purchase date.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims within the coverage period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair and standard hardware replacement options.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Depot mail-in repair service and advance hardware replacement options.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Refurbished or equivalent model replacement.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Typically managed within contracted support timelines including 4-hour managed spares.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM parts and certified components used for repairs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Online through AudioCodes iSupport service desk and 24\/7 hotline support for urgent issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 global technical support.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Purchase receipt, product details, and support ticket.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Prompt review with status updates provided throughout the process.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Dedicated technical engineers ensure fast and effective problem resolution.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: General electronics from AudioCodes eligible for support coverage.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New products under manufacturer warranty eligible.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Must be purchased within warranty and support contract terms.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Commercial use and pre-existing damages are excluded.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects.\u003c\/li\u003e\n  \u003cli\u003eAccidental damage not included under this plan.\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse.\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use.\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, or data loss.\u003c\/li\u003e\n  \u003cli\u003eAccessories not included in the original purchase.\u003c\/li\u003e\n  \u003cli\u003eLoss of device (theft not covered).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 dedicated technical support from AudioCodes voice engineers.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Not specified.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase with your AudioCodes product or within contract terms.\u003c\/li\u003e\n  \u003cli\u003eProvide product details and proof of purchase.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and full coverage documentation.\u003c\/li\u003e\n  \u003cli\u003eRegister your product online as required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eAudioCodes\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with reliable support and avoid unexpected repair costs with the AudioCodes extended warranty.\u003c\/em\u003e\u003c\/p\u003e","brand":"TechForGood","offers":[{"title":"Default Title","offer_id":50069600698645,"sku":"ACTS24X7-M500_S10\/YR","price":2318.47,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/cc6b6d3a8e8294cbf9808e910ccb8be72f224b82_e3096c3d-f34b-4a11-b230-40a1285aa44e.jpg?v=1785834043","url":"https:\/\/techforgood.com.au\/products\/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-281","provider":"TechForGood","version":"1.0","type":"link"}