{"product_id":"audiocodes-1-year-extended-warranty-standard-protection-general-electronics-161","title":"AUDIOCODES – 1-Year Extended Warranty \/ Standard Protection – General Electronics","description":"\u003ch3\u003eAudioCodes ACTS24X7-SPS_S13 \/YR warranty \/ support extension 1 license(s) 1 year(s)\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and expert support for your AudioCodes products.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eAudioCodes ACTS24X7-SPS_S13 1-Year Extended Warranty\u003c\/strong\u003e provides comprehensive coverage for AudioCodes devices, ensuring peace of mind through financial protection and hassle-free support. This plan offers 24\/7 remote technical assistance and access to software updates, patches, and various hardware replacement options.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after the manufacturer warranty period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Protection against damage caused by electrical surges.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from the contract activation date.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage term.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to terms of service and coverage limits.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair and replacement options including Standard Repair and Return service.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Depot repair service with optional Advanced Hardware Replacement or Managed Spares.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Refurbished or comparable replacement units.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Options include standard repair timelines and a 4-hour Managed Spares service.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: Use of OEM parts and certified components.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Through AudioCodes iSupport service desk online or via 24x7 hotline.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 hotline support for urgent issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Purchase receipt and product details.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Timely review and updates via the support portal.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined claim process designed for customer ease.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: General Electronics covered under AudioCodes products.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New products eligible for coverage.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Warranty must be purchased as per AudioCodes policy.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Products with pre-existing damage or commercial use exclusions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects.\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect function.\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse.\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use exclusions.\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, or data loss.\u003c\/li\u003e\n  \u003cli\u003eAccessories not included in the original purchase.\u003c\/li\u003e\n  \u003cli\u003eLoss unless theft coverage included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 Global Support team providing expert assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase warranty coverage at time of product purchase or within specified timeframe.\u003c\/li\u003e\n  \u003cli\u003eProvide product details and receipt for activation.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and coverage documents.\u003c\/li\u003e\n  \u003cli\u003eRegister product online if required by AudioCodes.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eAudioCodes\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your AudioCodes investment and enjoy worry-free ownership with comprehensive support and coverage.\u003c\/em\u003e\u003c\/p\u003e","brand":"TechForGood","offers":[{"title":"Default Title","offer_id":50027609096469,"sku":"ACTS24X7-SPS_S13\/YR","price":1866.06,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/cc6b6d3a8e8294cbf9808e910ccb8be72f224b82_aefe4d9b-b6ef-464a-8a66-6659ef2c3a38.jpg?v=1783764572","url":"https:\/\/techforgood.com.au\/products\/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-161","provider":"TechForGood","version":"1.0","type":"link"}