{"product_id":"audiocodes-1-year-extended-warranty-standard-protection-general-electronics-108","title":"AUDIOCODES – 1-Year Extended Warranty \/ Standard Protection – General Electronics","description":"\u003ch3\u003eAudioCodes ACTS9X5-VOCA_S25\/YR warranty\/support extension 1 license(s) 1 year(s)\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and peace of mind for your AudioCodes products.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eAudioCodes ACTS9X5-VOCA_S25\/YR warranty\/support extension\u003c\/strong\u003e provides 1 year of Standard Protection coverage, offering financial security and hassle-free support for your AudioCodes network equipment. This plan helps ensure your investment is protected with access to expert technical support and timely hardware repair or replacement services.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Coverage for hardware defects and failures occurring after the manufacturer warranty expires.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Included; protection against damage caused by electrical surges.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from the date of purchase.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during the coverage period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: Subject to terms and conditions of the plan.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair and standard hardware replacement options.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Remote support and advanced hardware replacement available.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Repair or advance hardware replacement as applicable.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Timely support with options including 4-hour managed spares service.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: Genuine AudioCodes parts and certified components.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: Options for 9x5 or 24x7 remote support.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Proof of purchase and supporting information as requested.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Prompt processing with direct access to AudioCodes engineers.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined claim handling for quick resolution.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: AudioCodes network devices and compatible General Electronics.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New products eligible.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Purchase plan within product purchase timeframe.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Commercial misuse and pre-existing damages.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage not affecting function\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse\u003c\/li\u003e\n  \u003cli\u003eCommercial or business use\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, data loss\u003c\/li\u003e\n  \u003cli\u003eAccessories not listed on original purchase\u003c\/li\u003e\n  \u003cli\u003eLoss (unless theft coverage included)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: Access to AudioCodes Global Support team with technical expertise.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase with your AudioCodes product or within authorized timeframe.\u003c\/li\u003e\n  \u003cli\u003eProvide product details and purchase receipt.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and coverage documentation.\u003c\/li\u003e\n  \u003cli\u003eRegister product online if required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eAudioCodes\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.\u003c\/em\u003e\u003c\/p\u003e","brand":"TechForGood","offers":[{"title":"Default Title","offer_id":50027605229845,"sku":"ACTS9X5-VOCA_S25\/YR","price":20356.98,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/cc6b6d3a8e8294cbf9808e910ccb8be72f224b82_77b3860f-56d7-4b34-a214-83e76fff197e.jpg?v=1783764646","url":"https:\/\/techforgood.com.au\/products\/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-108","provider":"TechForGood","version":"1.0","type":"link"}